Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
QC/Order Fulfillment/Custom Orders
Plunder Design
Payson, Utah
12.2015 - 11.2021
Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Packaged items with appropriate materials to prevent damage during shipping.
Attended company safety meetings to maintain knowledge of new and important information.
Used RF scanner to pick items from bins and complete orders.
Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
Prepared products for packaging and shipping according to company specifications.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Limited damage to products and orders by using care when choosing items.
Office Manager
IFA Country Store
Spanish Fork, Utah
08.2013 - 11.2015
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Reviewed files and records to obtain information and respond to requests.
Managed office inventory and placed new supply orders.
Monitored payments due from clients and promptly contacted clients with past due payments.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Managed inventory tracking and physical inventory counts to minimize loss.
Performed routine inventory checks and ordered new supplies when inventory was running low.
Maintained accurate records of all inventory transactions using inventory management software.
Audited inventory to identify and correct discrepancies.
Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
Managed weekly payroll duties and submitted data to payroll contractor.
Maintained and updated database for invoicing and accounting reconciliation.
Cashier/Clerk
IFA Country Store
Spanish Fork, Utah
03.2008 - 07.2013
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered product questions with up-to-date knowledge of sales and store promotions.
Accepted cash and credit card payments, issued receipts and provided change.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Learned roles of other departments to provide coverage and keep store operational.
Processed refunds for worn, damaged and broken merchandise.
Trained new team members in cash register operation, stock procedures and customer services.
Delivered high level of customer service to patrons using active listening and engagement skills.
Farm Helper
Randalls
Lakeshore, Utah
06.2006 - 10.2007
Checked fruit for signs of disease or insects, reporting details to supervisor.
Used hand tools, ladders and other equipment to complete assigned tasks efficiently.