McKensie Ebron
Fontainebleau
North Miami
10
years of professional experience
Bartender and former bar manager with a strong track record of leading busy shifts, training new staff, and keeping service running smoothly. Skilled in POS transactions, inventory management, upselling, and handling difficult customers while maintaining a friendly guest experience.
Work History
Bartender
2 Years 6 Months- Delivered attentive guest service while managing bar workflow in fast-paced lounge and event settings.
- Mixed craft cocktails and classic drinks to maintain consistent beverage quality and presentation.
- Processed orders accurately through POS systems and handled cash and card transactions securely.
- Restocked spirits, mixers, glassware, and garnishes to support uninterrupted bar operations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Monitored inventory levels and reported shortages to support timely purchasing and replenishment.
- Collaborated with servers, hosts, and kitchen staff to coordinate smooth guest experiences.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender
4 Years 11 Months- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Bartender
7 Months- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Prepared garnishes by evenly slicing and pitting fruits.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Delivered attentive guest service while managing bar workflow in fast-paced lounge and event settings.
Bar Manager
2 Years 1 Month- Directed daily bar operations, while maintaining service standards and workflow consistency.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Introduced new cocktails to the menu based on market research that became popular choices among customers.
- Managed liquor, beer, and supply inventory, ordering stock to prevent shortages.
- Scheduled staff, balanced labor coverage, and coordinated shifts for peak periods.
- Handled customer complaints professionally, resolving issues promptly and effectively.
- Trained bartenders on cocktail preparation, POS procedures, and guest service expectations.
- Enforced alcohol service regulations, safety procedures, and responsible-serving practices.
- Monitored cash handling, reconciled registers, and resolved variances promptly.
- Resolved guest concerns quickly, preserving customer satisfaction and repeat business.
- Built vendor relationships, negotiated supply orders, and tracked product quality.
Education
High School Diploma
Mixology - Mixology
Skills
Multitasking abilities
Creative mixology
Dependable service
Conflict resolution
Alcohol awareness
Ordering bar supplies
Inventory management
Innovative cocktail creation
Cocktail preparation
Highly reliable
Timeline
Bartender
Fontainebleau
04.2024 - CurrentRead More
Bartender
The Palms Hotel and Spa
05.2019 - 04.2024Read More
Bartender
Soho Asian Bar & Grill
10.2018 - 05.2019Read More
Bar Manager
4 Corner Billiards
09.2016 - 10.2018Read More
Fairfield Bartenders Academy
Mixology from Mixology
Read More
Warren Harding High School
High School Diploma
Read More