Hi, I’m
McKenya Thomas
Work Preference
Summary
Organized professional with a robust background in labor and customer support. Recognized for strong problem-solving abilities and adherence to safety protocols, dedicated to driving successful project outcomes and optimizing workflows.
Overview
9
years of professional experience
Work History
Staffing AgencyTampa, Florida
Laborer
01.2020 - Current
Job overview
- Lifted objects weighing up to 50 pounds without assistance.
- Operated various hand tools and power equipment for multiple projects.
- Maintained clean, organized work areas to enhance safety and efficiency.
- Loaded and unloaded material shipments, ensuring products were organized and secure to prevent damage.
- Unloaded freight from containers and organized them for storage in designated areas.
- Worked with team members to ensure efficient workflow throughout the day.
- Collaborated with team members to streamline task completion and improve workflow.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
ATBTampa, Florida
Operator
05.2017 - 10.2025
Job overview
- Managed incoming calls to ensure accurate information delivery.
- Assisted customers with inquiries and provided prompt solutions.
- Maintained a professional attitude while handling difficult situations.
- Fielded incoming calls, answered questions and transferred calls internally.
- Created new customer accounts in the database system.
- Assisted staff with technical issues by performing simple troubleshooting and registering helpdesk tickets with IT department.
Education
CampusTampa, FL
Some College (No Degree) from Business Administration
05-2026
University Overview
Skills
- Landscaping techniques
- Equipment operation
- Electrical maintenance
- Job site cleanup
- Site condition assessment
- Equipment maintenance
- Project management
- Data entry
- Team collaboration
- Complex Problem-solving
- Verbal and written communication
- Customer service
- Conflict resolution
Timeline
Laborer
Staffing Agency
01.2020 - Current
Operator
ATB
05.2017 - 10.2025
Campus
Some College (No Degree) from Business Administration