McKenzee Stoltz
Baton Rouge,LA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
La Maison Complète
01.2023 - Current
- Answered multi-line phone system and transferred callers to appropriate staff member.
- Handled assignments independently with good judgement and critical thinking skills.
- Maintained files and records that boosted efficiency and organization.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Coordinated delivery services.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Bachelors of Management - Human Resource Management
Louisiana State University
Baton Rouge05.2024
Skills
- Customer Service
- Call Answering and Routing
- Problem-Solving
- Scheduling appointments
- Records Maintenance
- Relationship Building
Timeline
Front Desk Receptionist
La Maison Complète
01.2023 - Current
Bachelors of Management - Human Resource Management
Louisiana State University