McKenzi Castillo
Alma,MI
Summary
Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Recruiter
Peoplelink Staffing Solutions
01.2021 - Current
- In my current position as a recruiter for PeopleLink Staffing
- I worked closely with recruiting colleagues to come up with proper alignment, coverage and sourcing strategies to ensure all positions had a pipeline of qualified candidates
- Used an inhouse database, LinkedIn, Indeed, and other online tools to recruit top talent to our customers. As a recruiter I was responsible for documenting all interviews, submitting scorecards and reviewing those scorecards with all managers. Coordinated and scheduled interviews with the hiring managers over the phone, Avionte, Zoom or in person with in-house tools. Created an Excel document used to track all qualified candidates, interview process, feedback, and open tasks for full visibility to the recruitment and hiring teams
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- I reviewed and responded to all applicants, approximately 20 per position per week, in at most 5 business days.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
Housekeeper
Sodexo
10.2019 - 09.2020
- In my role as a housekeeper for Sodexo/Mid Michigan health
- My tasks include, taking care of and cleaning all floors in the hospital from the fourth floor all the way to the basement
- I also have experience in unit crew which involves changing trashes deep cleaning patient discharge rooms and making the rooms presentable for the next patient
- Lastly, I have experience in CPLEX where I would clean and maintain the cath lab, all of the cardiovascular area, lobby's, registration offices, six doctors/nurse offices, and outpatient lab.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Receptionist
Prism Primary Care
10.2018 - 10.2019
- In my time as a receptionist at Prism Primary Care in Alma
- My daily tasks include, opening and closing the office daily, scheduling procedures and appointments, monitoring incoming and outgoing phone calls, sorting faxes from hospital or medical offices, scanning in and linking medical records and patient information to their charts, refilling medications, and rooming patients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
Office Assistant
Security Septic Tanks
07.2018 - 09.2018
- As the temporary Office assistant at SST In Alma, My responsibilities include monitoring all Incoming and outgoing phone calls
- Scheduling appointments and determining the best route to schedule the day
- Constantly updating the computer system we use for our customers' information
- Logging multiple databases to keep track of where the money is spent, and where it is made
- In addition to the above responsibilities, making bank deposits, counting money/balance the till, and making sure the office is locked up properly every day.
- Streamlined office procedures by implementing efficient filing systems and managing schedules.
- Enhanced team productivity with strong leadership, training, and support for all staff members.
Guest Services Representative
Art Van Furniture
02.2017 - 06.2018
- As Guest Services Representative with the local Art Van store in Mt
- Pleasant
- My daily duties include monitoring incoming phone calls and using proper phone etiquette while dealing with various customer issues and questions
- The front desk is also the main call center operating multiple lines all day
- Customer courtesy, communications skills, computer skills and time management is essential
- Additional responsibilities include handling cash payments and making daily deposits accurately
- We use multiple databases to track local company inventory as well as national inventories to ensure timely deliveries of customer orders.
- Streamlined check-in and check-out processes for increased efficiency and guest convenience.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Healthcare Provider
Kali's Cure
06.2016 - 02.2017
- Responsibilities included recording patients' medical history, vital statistics and test results into their medical records
- Such personal and private information had to be handled with care and in accordance to HIPPA laws for privacy and discretion was a must
- Prepared various reports and records for HIPAA and JCAHO review and provided various brochures and pamphlets were available to patients and all clinics.
- Maintained a safe and sanitary environment for patients, staff, and visitors by enforcing infection control protocols.
Education
General Studies -
Alma High School
Alma, MI06.2016
CNA Certification -
Alma High School
Alma, MI06.2016
Skills
- Cash Handling
- Detail Oriented/Organized
- Quick Learner and Positive Attitude
- Computer Proficiency/ Microsoft Office experience
- Client focused
- Strong Communication Skills
- Decision Making
- Time Management
- Self-Motivation
- Conflict Resolution
- Leadership
- Ability to work under Pressure
- Medical Terminology
- Talent Management
- Performance Evaluation
- Talent Acquisition
- Sourcing Strategies
- Cold-Calling
- Social Media Recruiting
- Applicant Tracking Systems
- Onboarding processes
- Organizational skills
- Team collaboration
- Relationship building
- Attention to detail
- Pre-Employment Screening
- Outbound Calling
- Interviewing Clients
- Job Fairs Planning
- Self-Motivated Work Ethic
- Recruitment
- Clerical Support
- New Hire Paperwork Processing
- Candidate Tracking
- Data-Driven Decision-Making
- Hiring Requirements
- New Hire Orientations
- Training and Onboarding
- Employment Verification
- Online Job Boards
- Administrative Skills
- Recruiting Software Experience
- Client Development
- Recruitment Strategies
- Candidate Pipeline Management
- Job Applicant Interviews
- Background Checks
- Job Description Development
References
- George Clark, Certified Public Accountant, george.clark.cpa@gmail.com, (989) 763-2194
- Jonathan Glenn, Assistant Director Multicultural Academic Student Services, Glenn1jb@cmich.edu, (612) 558-0059
- Dan DeJong, DLP Financial Group of Raymond James, midejongd@aol.com, (989) 463-5052
Certification
I am a certified "Great Recruiter".
Timeline
Recruiter
Peoplelink Staffing Solutions
01.2021 - Current
Housekeeper
Sodexo
10.2019 - 09.2020
Receptionist
Prism Primary Care
10.2018 - 10.2019
Office Assistant
Security Septic Tanks
07.2018 - 09.2018
Guest Services Representative
Art Van Furniture
02.2017 - 06.2018
Healthcare Provider
Kali's Cure
06.2016 - 02.2017
General Studies -
Alma High School
CNA Certification -
Alma High School
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