Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Timeline
Generic

Mckenzi Schultz-Apps

Hilliard,USA

Summary

Dynamic and dedicated professional with experience as Head Softball Coach at Hilliard City Schools, excelling in conflict resolution and team collaboration. Proven ability to motivate players and enhance performance through effective communication and constructive feedback. Skilled in POS system operations, ensuring smooth transactions and exceptional customer service. Watchful lifeguard, trained in observing water spots and verifying the safety of swimmers. Knowledgeable about lifeguard operations, safety guidelines, CPR, and first aid. Conscientious individual commended for consistently spotting hazards and taking appropriate measures to prevent accidents.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Head Softball Coach

Hilliard City Schools
Hilliard, OH
02.2025 - 05.2025
  • Maintained effective communication with parents regarding their child's progress on the field.
  • Motivated players to reach their full potential by providing positive feedback and constructive criticism as needed.
  • Evaluated individual player performance during games and practices to identify areas of improvement.
  • Maintained records of team standings, wins and losses and player statistics.
  • Organized, scheduled and supervised practice sessions to ensure that players were adequately prepared for competitions.
  • Created an atmosphere conducive to learning by stressing sportsmanship, teamwork and respect for opponents.
  • Oversaw rigorous practice schedule to prepare for challenging calendar of games.
  • Established academic eligibility policies for prospective and current team members.

Server

CONDADO
Dublin, OH
05.2024 - 10.2024
  • Informed customers of daily specials and signature menu items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Stocked service areas with supplies during slow periods.
  • Filled condiments and napkin containers during slack periods.
  • Responded to ad hoc cleaning duties at end of shift.
  • Prepared checks, itemizing total meal costs and taxes.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Garnished dishes and beverages to serve visually appealing menu items.

Server

Local Cantina
Hilliard, OH
03.2023 - 08.2023
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Checked food before serving it to customers.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.

Server

Applebee's Grill + Bar
Hilliard, OH
10.2022 - 12.2023
  • Presented menus and answered questions regarding items.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Stocked service areas with supplies during slow periods.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Lifeguard

City of Dublin
Dublin, OH
05.2022 - 08.2022
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Maintained neat and clean pool area and clean water.
  • Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
  • Collaborated closely with team to identify issues and quickest methods for remediation.
  • Watched over swimmers to respond quickly to distress situations.
  • Adhered strictly to emergency action plans.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Filled out incident and accident reports and submitted to supervisor.
  • Observed sections of assigned water zone of responsibility.

Lifeguard

YMCA
Hilliard, OH
12.2019 - 03.2020
  • Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment
  • Contact emergency medical personnel in case of serious injury
  • Rescue distressed persons, using rescue techniques and equipment
  • Patrol or monitor recreational areas such as trails, slopes, and swimming areas, on foot, in vehicles, or from towers
  • Maintain quality of pool water by testing chemical levels
  • Warn recreational participants of inclement weather, unsafe areas, or illegal conduct
  • Inspect recreational facilities for cleanliness
  • Provide assistance with staff selection, training, and supervision.

Swim Instructor

08.2019 - 03.2020
  • Teaching swimming techniques, swimming strokes, and water safety rules to students with varying swimming abilities- Assisting more experienced swimmers to enhance their swimming abilities- Assessing the progress of students and adjusting teaching programs accordingly - Monitoring students to prevent accidents and injuries- Implementing ground rules for each swim session- Planning swimming lessons that take into account students' abilities and progressive development- Identifying incorrect swimming techniques and correcting students accordingly

Umpire

Hilliard Girl Softball Association
Hilliard, OH
05.2019 - 07.2019
  • Determining the strike zone- Conflict resolution with coaches and parents-
  • Buying own equipment - Face paced environment

Sales Associate

Old Navy
Hilliard, OH
07.2018 - 05.2019
  • Greet customers and ascertain what each customer wants or needs.

Education

Bachelor of Science - Nursing

Mount Carmel College Of Nursing
Columbus, OH
05-2026

High School Diploma -

Hilliard Bradley High School
hilliard, OH
05-2020

Skills

  • Conflict and Complaint Resolution
  • High Energy and Stamina
  • Team Player
  • Point of Sale (POS) System Operations
  • Able to Lift 30 Pounds
  • Relationship Building
  • Transactions and Cash Handling
  • Verbal and Written Communication
  • Patient care
  • Effective communication
  • Safety
  • Team collaboration
  • Communication skills
  • Problem solving

Certification

First Aid Certified in AED training

Certified in CPR

Education and Training

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Timeline

Head Softball Coach

Hilliard City Schools
02.2025 - 05.2025

Server

CONDADO
05.2024 - 10.2024

Server

Local Cantina
03.2023 - 08.2023

Server

Applebee's Grill + Bar
10.2022 - 12.2023

Lifeguard

City of Dublin
05.2022 - 08.2022

Lifeguard

YMCA
12.2019 - 03.2020

Swim Instructor

08.2019 - 03.2020

Umpire

Hilliard Girl Softball Association
05.2019 - 07.2019

Sales Associate

Old Navy
07.2018 - 05.2019

Bachelor of Science - Nursing

Mount Carmel College Of Nursing

High School Diploma -

Hilliard Bradley High School

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