Mckenzie Allen
Athens,GA
Summary
My Objective is to always get the job done and make sure I give 110%. Whenever I do something, I tend to do it full heartedly. I strive for greatness in my employment.
Overview
5
5
years of professional experience
Work History
Receptionist/Animal Caretaker
Bark and Board
07.2021 - 04.2023
- Front desk, cleaner, and caretaker for the animals.
- Conducted facility tours and provided essential information to clients regarding daycare, boarding, and grooming services.
- Answered phones / called back anyone who left voicemails.
- Responded to emails from clients.
- Processed customer transactions and facilitated package purchases to enhance client experience.
- Resolved issues independently in absence of management, ensuring smooth operations and customer satisfaction.
- Inventoried all of the dogs things they brought with them and separated them into boxes.
- Organized and labeled each dog's bedding for easy identification.
- Fed the dogs and administered medication.
- Washed and sanitized dishes after each meal service.
- Stopped any dog fights in the yard.
Receptionist/ Exotic animal and Cat caretaker
The Ark
Doraville, Georgia
04.2021 - 07.2021
- Collected payments from clients to ensure timely transactions.
- Utilized computer program to track animal inventory and monitor health status.
- Prepped food for the Dogs breakfast, dinner, and lunch.
- Kept the building clean and sanitized.
- Maintained cleanliness and sanitation of the building to provide a safe environment.
- Managed phone calls and emails to facilitate effective communication.
Cashier/ crew member
Chipotle
Conyers, Georgia
07.2020 - 04.2021
- Collected cash and gave exact change.
- Operated cash register.
- Troubleshot and resolved issues with cash registers, card scanners, and printers to ensure seamless transactions.
- Addressed customer payment and food-related issues to enhance service experience.
- Supported various tasks including cooking, preparing to-go orders, managing the line, washing dishes, and food prep.
- Maintained cleanliness of work area by regularly sanitizing surfaces and organizing tools.
- Restocked shelves throughout the store to ensure availability of products for customers.
Cashier/Hostess
Buffalo Wild Wings
Prattville, Alabama
05.2019 - 06.2020
- Assisted customers with purchases, located items, and enrolled them in reward programs to enhance shopping experience.
- Bagged and cashed out to go orders.
- Greeted customers as they arrived.
- Answered phone inquiries and addressed customer questions to ensure satisfaction.
- Welcomed customers upon arrival to create a friendly atmosphere.
- Assigned seating to customers based on availability and flow of service.
- Assisted servers with running food, taking orders, and cleaning tables.
- Learned roles of other departments to keep store operational.
- Trained new team members on all tasks to facilitate smooth operations.
Retail sales/cashier
Cracker Barrel
Prattville, Alabama
07.2018 - 02.2019
- Processed merchandise returns and exchanges to ensure customer satisfaction and accurate inventory management.
- Welcomed customers and assisted in locating items to enhance shopping experience.
- Created visually appealing merchandise displays in store.
Education
High School Diploma -
Penn Foster
Prattville, AlabamaSome College (No Degree) - Marine Biology
Athens Technical College
Athens, GASkills
- Pet handling
- Front desk operations
- Customer service
- Payment processing
- Cash handling
- Office software
- Problem solving
- Time management
- Team collaboration
- Conflict resolution
- Effective communication
- Customer and client relations
Awards And Acknowledgements
- Throughout school I was in gifted programs and invited into Beta clubs multiple times.
- I was on student council and the cheer team.
- I participated in talent shows and sport tournaments at school.
Timeline
Receptionist/Animal Caretaker
Bark and Board
07.2021 - 04.2023
Receptionist/ Exotic animal and Cat caretaker
The Ark
04.2021 - 07.2021
Cashier/ crew member
Chipotle
07.2020 - 04.2021
Cashier/Hostess
Buffalo Wild Wings
05.2019 - 06.2020
Retail sales/cashier
Cracker Barrel
07.2018 - 02.2019
High School Diploma -
Penn Foster
Some College (No Degree) - Marine Biology
Athens Technical College