Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

McKenzie Anastasi

Sequim,WA
McKenzie Anastasi

Summary

Dynamic leader with a proven track record at Anastasi Properties, adept in KPI Management and Talent Development. Excelled in leveraging analytics for business improvements and driving team performance. Skilled in budget administration and fostering labor relations, consistently achieving beyond set goals. Expert in project management, demonstrating significant advancements in operational efficiency and stakeholder satisfaction.

Overview

6
years of professional experience

Work History

Anastasi Properties

Owner/ Property Manager
07.2019 - Current

Job overview

  • Accomplished multiple tasks within established timeframes.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Developed detailed plans based on broad guidance and direction.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Kept properties in compliance with local, state, and federal regulations.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.

Olympic Kids Dental

Office Manager
08.2021 - 08.2022

Job overview

  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Recruited, hired and developed office teams to offer best-in-class patient care.
  • Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.

Ulta

Manager
04.2018 - 08.2020

Job overview

  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Worked knowledge of multi-channel consumer marketing strategies with emphasis on direct marketing and online or interactive campaigns.
  • Partnered with marketing team to contribute towards marketing strategy by monitoring competitive products and industry reactions.

Education

Coursa

Certificate from Digital Marketing

University Overview

Charter College
Pasco, WA

Certificate from Dental Assisting
2013

University Overview

Skills

  • Labor Relations
  • KPI Management
  • Administrative Oversight
  • Budget Administration
  • Talent Development
  • Marketing
  • Business Management
  • Project Management

Timeline

Office Manager
Olympic Kids Dental
08.2021 - 08.2022
Owner/ Property Manager
Anastasi Properties
07.2019 - Current
Manager
Ulta
04.2018 - 08.2020
Coursa
Certificate from Digital Marketing
Charter College
Certificate from Dental Assisting

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McKenzie Anastasi