McKenzie Aurand
Beavertown,USA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Merchandise Manager
Ulta Beauty
07.2023 - 11.2025
- Analyzed sales trends to optimize product assortments and ensure alignment with customer preferences.
- Collaborated with cross-functional teams to execute promotional events, enhancing brand visibility and customer engagement.
- Managed inventory levels, ensuring product availability while minimizing excess stock through efficient ordering practices.
- Streamlined merchandising processes, resulting in improved display effectiveness and enhanced store presentation standards.
- Implemented visual merchandising strategies that increased foot traffic and elevated overall shopping experience for customers.
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Maintained updated product knowledge to successfully educate and advise customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
- Managed high-performing team members, providing ongoing coaching and development opportunities for career advancement.
Collections Generalist
Rotech Healthcare
09.2021 - 03.2022
- Streamlined operations by coordinating cross-departmental communication to enhance workflow efficiency.
- Researched industry best practices, integrating innovative solutions into existing processes for greater effectiveness.
- Managed collections for overdue accounts, ensuring timely payments and minimizing outstanding debt.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Used statistical methods to analyze data and generate useful business reports.
- Analyzed customer accounts to identify patterns in delinquencies and recommend targeted strategies.
- Processed payments and applied to customer balances.
Stylist
Creative Styles by Tiffany
04.2021 - 09.2021
- Provided personalized styling consultations to enhance client satisfaction and loyalty.
- Executed haircuts, color treatments, and styling services with precision and creativity.
- Developed strong relationships with clients, fostering repeat business through exceptional service.
- Maintained knowledge of industry trends and product innovations to recommend appropriate styles and treatments.
- Managed inventory levels of products to optimize availability for client needs and salon use.
- Ensured compliance with health and safety regulations to maintain a safe salon environment for clients and staff.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Aerie Manager
American Eagle Outfitters, Inc
09.2018 - 12.2020
- Oversaw daily operations, ensuring efficiency and adherence to quality standards
- Monitored inventory levels, coordinating with suppliers to maintain optimal stock levels.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Collaborated with cross-functional teams to align operational goals with strategic initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Business Administration - College
Southern New Hampshire University
12.2025
Cosmetology - Trade school
Empire Beauty School
Shamokin Dam, PA05.2021
High school diploma - undefined
Mifflinburg Area Shs
06.2019
Skills
- Leadership
- Computer skills
- Merchandising
- Retail sales
- Planograms
- Data entry
- Cash register
- Google Workspace
- Training & development
- Pricing
- Team management
- Stocking
- Supervising experience
- Communication skills
- Customer service
- Attention to detail
- Time management
- Organizational skills
- Retail management
- Google Docs
- Store management
- Sales
- Computer literacy
- Inventory management
- Merchandise presentation
- Sales analysis
- Shipment processing
- Stockroom organization
Timeline
Merchandise Manager
Ulta Beauty
07.2023 - 11.2025
Collections Generalist
Rotech Healthcare
09.2021 - 03.2022
Stylist
Creative Styles by Tiffany
04.2021 - 09.2021
Aerie Manager
American Eagle Outfitters, Inc
09.2018 - 12.2020
Cosmetology - Trade school
Empire Beauty School
High school diploma - undefined
Mifflinburg Area Shs
Business Administration - College
Southern New Hampshire University