McKenzie Beaver

-Efficiently receive and prioritize emergency calls, gathering critical information from distressed callers to assess the nature of the emergency.

-Dispatch police, fire, and medical units based on the urgency and type of incident, ensuring a rapid response to emergencies.

- Utilize active listening and clear communication skills to provide reassurance and instructions to callers, maintaining calm in high-stress situations.

- Input and maintain accurate records of calls and dispatched units in the Computer-Aided Dispatch (CAD) system for tracking and reporting purposes.

-Work closely with law enforcement, fire departments, and medical services to coordinate efficient responses and relay critical information during ongoing incidents.

-Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

-Assisted with interviewing potential employees for bar positions, making hiring decisions when necessary.

-Coached staff on strategies to enhance performance and improve customer relations.

-Supervised staff in the preparation of drinks, ensuring accuracy in accordance with company standards.

-Provided excellent customer service by anticipating guests' needs

-Created monthly schedules for bar staff based on anticipated business volume.

-Delegated work to staff, setting priorities and goals.

-Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

-High volume customer service, making beverages in a fast-paced environment

-Recognized by management for providing exceptional customer service.

-Exceeded customer satisfaction by finding creative solutions to problems.

-Achieved cost-savings by developing functional solutions to problems.

-Completed day-to-day duties accurately and efficiently.

-Customer service, performing opening/closing duties

-Maintained regular clientele through professional and friendly service.

-High volume customer service, taking orders, counting back cash and lotto.

-Answering phones, scanning, filing, creating invoices, using QuickBooks, balancing accounts, customer service.

-Releasing orders to shop, reading blueprints, creating bill of materials, purchasing, answering phones, shipping/receiving, scanning, filing.