McKenzie Butters

Responsible for the day-to-day operations of the store, including:

• Staffing: Hiring, training, and developing staff
• Customer experience: Ensuring a consistent and high-quality experience for customers
• Store appearance: Maintaining the cleanliness, visual merchandising, and food safety standards of the store
• Inventory: Managing inventory
• Cash management: Handling cash
• Team scheduling: Creating work schedules for the team
• Financial reporting: Maintaining daily, weekly, and quarterly financial reports
• Performance feedback: Providing ongoing performance feedback and development for staff
• Discipline: Using a progressive discipline process to maintain accountability in employees

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Greeting and connecting with all customers. Field questions and educate them about our products. Enter orders and process payments, managing a cash drawer. Serve all orders following Scooter's recipes.

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Maintained a clean and organized workspace for optimal productivity and safety.

• Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
• Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
• Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
• Expedited surgery room turnover times by swiftly preparing operating rooms for subsequent surgeries, maximizing efficiency within the department.
• Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
• Reduced surgery time by effectively anticipating surgeon''s needs and providing timely assistance.
• Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.

• Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
• Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
• Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
• Expedited surgery room turnover times by swiftly preparing operating rooms for subsequent surgeries, maximizing efficiency within the department.
• Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
• Reduced surgery time by effectively anticipating surgeon''s needs and providing timely assistance.
• Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
• Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.