Mckenzie Chandler
Birmingham ,AL
Summary
Dynamic professional with a proven track record at Kelley Services, excelling in fast-paced environments. Adept at problem-solving and fostering teamwork, I enhanced customer loyalty through empathetic service and maintained strong relationships in educational settings. Known for my attention to detail and adaptability, I consistently achieve positive outcomes in challenging situations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Kelley Education
Kelley Services
08.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Teacher
Gods Kids Learning Academy
06.2019 - 08.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Customer Service Representative
Macular Health
01.2015 - 05.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Surgical Technology -
Bevill State Community College
Sumiton, ALAssociates - General Studies
Wallace State Community College
Hanceville, AL08.2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
Certification
Current BLS certification
Pending CST certification
Timeline
Kelley Education
Kelley Services
08.2021 - Current
Teacher
Gods Kids Learning Academy
06.2019 - 08.2022
Customer Service Representative
Macular Health
01.2015 - 05.2019
Surgical Technology -
Bevill State Community College
Associates - General Studies
Wallace State Community College
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