Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
References
Timeline
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McKenzie Click

Seattle,WA

Summary

Dynamic Program Director with a proven track record at Outdoors for All Foundation, enhancing the lives of individuals with disabilities through adaptive sports. Expert in partnership development and resource allocation, I led teams to deliver over 7,000 annual experiences, managing a $4M budget. Skilled in effective communication and program planning, I thrive in collaborative environments, driving innovation and growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Program Director

Outdoors for All Foundation
Seattle, USA
12.2023 - Current
  • Managed a team of 12 to provide over 7,000 experiences annually to 1,900 individuals with disabilities
  • Oversaw a $4M annual operating budget, collaborating with the executive team to ensure financial efficiency and accuracy
  • Led and managed all program operations, including equipment purchasing, maintenance, participant fittings, program planning, staffing and scheduling
  • Built and maintained community partnerships organizations including Evergreen Mountain Bike Alliance and Summit at Snoqualmie to offer high-quality programs for adaptive athletes
  • Conducted disability awareness trainings for groups of 10-75 staff members at partner organizations like Edgeworks Climbing
  • Managed curriculum development and training for 475 ski and snowboard volunteer instructors
  • Implemented a new paid instructor hybrid model, increasing participant numbers and experiences in the winter season
  • Advised the application and spending of grants totaling over $500,000
  • Oversaw all risk management issues, implementing plans to decrease incidents and maintain safety in all programs
  • Occasionally provided instruction to participants in skiing, cycling, kayaking, paddle boarding and rock climbing
  • Used Activenet to complete registrations, collect payment and pull reports when needed

Program Manager - Day Camps

Outdoors for All Foundation
Seattle, USA
04.2022 - 12.2023
  • Planned and executed adaptive activities, including rock climbing, kayaking, cycling, and swimming, for 4 camps at different locations
  • Established and nurtured partnerships with local organizations such as the Seattle Aquarium, MoPop, and Woodland Park Zoo
  • Managed a budget of $16,000 to provide over 1,200 experiences for 175 individuals annually
  • Hired and trained a seasonal staff of 18, specializing in adaptive climbing, kayaking, and cycling
  • Developed and facilitated a comprehensive week-long training program for staff covering behavior support, adaptive sport techniques, and disability awareness

Patient Care Coordinator/Lead PCC

Swedish Gastroenterology
Seattle, USA
08.2021 - 04.2022
  • Coordinated patient appointments for procedures such as colonoscopies, upper endoscopies, and 24-hour pH studies.
  • Facilitated communication between upper management and the PCC team, addressing urgent calls.
  • Managed prior authorization processes for patient procedures based on insurance coverage.
  • Addressed and resolved the requirements of patients and their caregivers, ensuring high-quality service.

Program Coordinator

Outdoors for All Foundation
Seattle, USA
04.2019 - 03.2021
  • Planned and executed group programs for individuals with disabilities at partner organizations, including rock climbing, kayaking, and cycling.
  • Provided individual skills training in adaptive recreation.
  • Managed event logistics, registration, and customer service.
  • Communicated with local organizations to ensure accessibility and inclusion for participants.

Behavior Technician

Early Intervention Specialists
08.2019 - 12.2020
  • Implemented therapeutic techniques for children with autism in a home setting.
  • Aided in the development of social skills, academic achievements, and prolonged attention spans using positive reinforcement.
  • Developed individualized behavior plans in collaboration with parents and BCBA.
  • Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
  • Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.

Education

Bachelor of Science - Applied Human Biology

Seattle Pacific University
Seattle, WA
06.2017

Skills

  • Effective communication
  • Organized and detail oriented
  • Time management
  • Training and development
  • Program planning
  • Partnership development
  • Conflict resolution
  • Staff management
  • Resource allocation
  • Collaborative
  • Team-oriented
  • Relationship building

Certification

  • Certified Behavior Technician
  • Safety-Care Trainer
  • Right Response
  • PSIA Level 1 Certified Ski Instructor
  • PSIA Adaptive Level 1 Certified Ski Instructor
  • First Aid/CPR Certified

Extracurricular Activities

Outdoors for All Volunteer: Office assistant/lodge manager, ski instructor, kayak guide DREAM Adaptive Volunteer: Ski instructor, mountain bike instructor Klemmer and Associates Personal Mastery Leadership Seminar SPU Leadership: Urban Involvement Team Leader Coordinator Hope Place: Tutor and mentor Costa Rica Cultural Engagement Trip

References

References available upon request.

Timeline

Program Director

Outdoors for All Foundation
12.2023 - Current

Program Manager - Day Camps

Outdoors for All Foundation
04.2022 - 12.2023

Patient Care Coordinator/Lead PCC

Swedish Gastroenterology
08.2021 - 04.2022

Behavior Technician

Early Intervention Specialists
08.2019 - 12.2020

Program Coordinator

Outdoors for All Foundation
04.2019 - 03.2021

Bachelor of Science - Applied Human Biology

Seattle Pacific University
McKenzie Click