McKenzie Cousino

Erie,MI

Summary

Results-driven professional with experience in retail sales and inventory management. Known for problem-solving abilities and teamwork, successfully stepping into managerial roles during peak seasons to optimize operations and customer satisfaction.

Overview

years of professional experience

Work History

Sales Associate /Key Holder

Bath & Body Works

Monroe, MI

06.2024 - Current

Delivered exceptional customer service, enhancing shopping experiences and fostering brand loyalty
Educated customers on product benefits, driving informed purchasing decisions and satisfaction
Managed inventory effectively, ensuring optimal stock levels and product availability
Assisted in visual merchandising, creating appealing displays that attracted customer attention
Stepping into a manager role for the busy season, taking over opening, closing, and general day to day operations

Sales Associate

Maurices

Toledo, OH

07.2023 - 12.2024

Organize incoming shipment
Keep a tidy and organized stockroom
Executed inventory management tasks, including stock replenishment and backroom organization

Omni Associate

Kohl's

Monroe, MI

07.2021 - 01.2023

Streamlined order processing by accurately picking and packing online purchases for prompt delivery and or pick up.
Keep a clean and organized stock room
Ensure the same level of customer service when on the sales floor

Education

High School Diploma -

Skills

Excellent customer service
Teamwork and collaboration

Time management
Problem-solving skills

Timeline