Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

McKenzie Davis

Wellness And Executive Assistant
New Braunfels,TX

Summary

Practices compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Dedicated and motivated with over 10 years of customer service experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Associate Auto Adjuster

USAA
San Antonio, TX
04.2024 - Current
  • My responsibilities include investigating the claim, gathering evidence, determining the extent of the insurance company’s liability, negotiating with repair shops when needed for price differences, and communicating with all parties involved in the claims process.
  • Attended hearings or mediations as needed in order to represent the company's interests.
  • Evaluated existing policies and procedures for effectiveness in resolving auto claims issues.
  • Documented all claim activities thoroughly in company systems for audit and compliance purposes.

Chiropractic Assistant

Sawyer Family Chiropractice
Queensbury, NY
12.2022 - 03.2024
  • Greeted patients, verified insurance and collected co-payments.
  • Checked out patients at end of visit, collecting any remaining balances due from them.
  • Managed master calendar and scheduled appointments for the chiropractor based on optimal patient loads and clinician availability
  • Organized patient files and streamlined operations to improve efficiency
  • Completed and filed financial documentation for accounting purposes.
  • Coordinated front office duties, including customer service, patient scheduling, and billing.
  • Assisted in reviewing patient’s insurance benefits and providing appropriate copay and deductible information
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues
  • Assisted the chiropractor by putting in detailed notes for each patient visit

Front Desk Supervisor/Pediatric Dental Assistant

Pediatric Dental Group of NY
Glens Falls, NY
06.2015 - 12.2022
  • Managed the master calendar and scheduled appointments for multiple providers based on optimal patient loads and clinician availability
  • Organized patient files and streamlined operations to improve efficiency
  • Completed and filed financial documentation for accounting purposes
  • Coordinated front office duties, including customer service, patient scheduling and billing
  • Corrected patient issues promptly with knowledgeable and friendly service
  • Received incoming calls and coordinated with staff to fulfill customer requests
  • Managed tasks and responsibilities for front office employees when the team was understaffed

Education

Personal Training - Online Fitness And Nutrition

OFNC
Online
09-2023

Associate of Arts - Liberal Arts And Communication

Adirondack Community College
Queensbury, NY
06-2014

Skills

  • Detail orientation
  • Scheduling
  • Appointment confirmation
  • Meeting scheduling
  • Administrative skills
  • Cash handling
  • Multitasking and organization
  • Verbal and written communication
  • Confidentiality handling
  • Time management
  • Problem-solving skills
  • Customer assistance and interaction
  • Health and wellness knowledge, and experience
  • Health and Wellness-Focused

Certification

  • OFNC Certification: Online Fitness and Nutrition Certification

Timeline

Associate Auto Adjuster

USAA
04.2024 - Current

Chiropractic Assistant

Sawyer Family Chiropractice
12.2022 - 03.2024

Front Desk Supervisor/Pediatric Dental Assistant

Pediatric Dental Group of NY
06.2015 - 12.2022

Personal Training - Online Fitness And Nutrition

OFNC

Associate of Arts - Liberal Arts And Communication

Adirondack Community College

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McKenzie DavisWellness And Executive Assistant