McKenzie DeProw
St Louis,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Spectrum
Spectrum
Farmington, MO
01.2023 - 07.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Maintained schedule of class assignments to meet deadlines.
- Delivered products to customer locations on time.
- Achieved cost-savings by developing functional solutions to problems.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
Daycare Teacher
Daycare & Preschool
Farmington, MO
01.2023 - 10.2023
- Developed lesson plans and activities to engage children in learning.
- Conducted assessments of student performance and progress.
- Created a positive, nurturing environment for young students.
- Supervised children during meal times, playtime, and other activities.
- Encouraged creativity through art projects and storytelling.
- Assisted with toilet training and diaper changing when necessary.
- Provided guidance on social development issues such as sharing, following directions.
- Taught basic language skills including reading readiness, phonics, writing.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Collaborated with colleagues to brainstorm ideas for classroom activities.
- Adapted teaching methods based on individual student needs.
- Observed health practices such as proper handwashing procedures.
- Ensured safety of all children by monitoring playground equipment use.
- Maintained supplies inventory for the classroom including art materials and books.
- Participated in staff meetings and professional development workshops.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Taught children foundational skills in colors, shapes and letters.
- Read aloud and played alphabet games to encourage early literacy.
- Implemented hands-on, play-based strategies for experiential learning.
- Organized and led activities to promote physical, mental and social development.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Developed and enforced positive strategies to encourage good behavior.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Sparked creativity and imagination by helping children discover new things each day.
- Introduced learning activities and imaginative play to teach children to explore.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Observed behavioral issues to alert parents or guardians.
- Escorted children on outings and trips to promote enrichment and maintain safety.
- Engaged with children on individual basis to build positive, trusting relationships.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
- Read stories to children and taught painting, drawing and crafts.
- Incorporated music and art activities to encourage creativity and expression.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Participated in workshops, trainings and conferences to improve educational skills.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Monitored student progress to ensure cooperation and growth.
- Observed children to record development.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
Doordash
DoorDash
Farmington, MO
03.2022 - 11.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
McDonald's
McDonald's Restaurant
Farmington, MO
01.2021 - 10.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Maintained schedule of class assignments to meet deadlines.
- Delivered products to customer locations on time.
- Achieved cost-savings by developing functional solutions to problems.
Education
High School Diploma -
Farmington Senior High School
Farmington, Missouri06-2022
Skills
- Activity Planning
- Behavior Modeling
- Lesson Planning
- Certified Preschool Teacher
- Social Skills Development
- Creative Learning Strategies
- Safety Monitoring
- Social Development Activities
- Daycare Management Professional
- Child Care
- Positive Role Model
- Supply Management
- First Aid Training
- Curriculum Planning
- Professional Babysitter
- Caring and Understanding
- Child Safety
- Infant, Toddler, and Preschool Curricula
- Preschool Educator
- Approachable
- Punctual
- Behavior Management Techniques
- Early Childhood Education
- Customer Service
- Personal Care Activities
- Accurate Record Keeping
- Head Start Program Knowledge
- Proven Team Leader
- Infant Care
- Training in Food Handling Preparation
- Progress Reporting
- Exceptional Organizational Skills
- Classroom Instruction
- Classroom Management
- Excel Proficiency
- Gentle Discipline
- Story Time, Arts, and Crafts
- Cultural Sensitivity
- Positive and Cheerful
- Supply Inventory
- Emotionally Supportive
- Excellent Communication Skills
- Special-Needs Childcare
- Curriculum Development
- CPR and First Aid
- Schedule Creation and Maintenance
- Time Management
- Active Listener
- Arts, Crafts, and Games
- Culinary Aptitude
- Strong Work Ethic
- Positive Reinforcement
- Age-Appropriate Activities
- Decision-Making
- Child Safety Procedures
- Meal Preparation
- Staff Meeting Oversight
- Housekeeping
- Cognitive Development
- Recreational Activities
- Reliable
- Cleaning and Sanitation
Affiliations
- singing/songwriting
- painting
- poetry
- picnics and picking flowers
Languages
English
Native/ Bilingual
Accomplishments
- I have multiple awards on behalf of the AFSP (american foundation for suicide prevention) for being a big part of the movement
- Ive gotten multiple awards in the time i was a choral singer
Timeline
Spectrum
Spectrum
01.2023 - 07.2024
Daycare Teacher
Daycare & Preschool
01.2023 - 10.2023
Doordash
DoorDash
03.2022 - 11.2022
McDonald's
McDonald's Restaurant
01.2021 - 10.2021
High School Diploma -
Farmington Senior High School
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