McKenzie Dumore
Houston,TX
Summary
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Overview
8
8
years of professional experience
Work History
Billing Specialist
Rheumatology And Infectious Diseases
06.2021 - Current
- Handle accounts receivable, ensuring timely processing of payments and resolving outstanding balances.
- Generating reports on past due accounts, delinquencies, collections activity and other key metrics required by management.
- Coordinate all incoming and outgoing referrals for the practice (around 40 referrals a week). Maintaining clear communication with referring physicians and patients.
- Researched and resolved billing discrepancies to enable accurate billing.
Front Desk Receptionist
Rheumatology and Infectious Diseases
01.2021 - 06.2021
- Greeted all incoming patients. Checking them in and out, using EclinicalWorks.
- Managed multi-line phone system and scheduled patients for 4 on staff doctors.
- Ensured front desk operations ran smoothing by maintaining a clean and organized workspace.
- Implemented multiple processes that ensured a smooth transition of care with our doctors and referring physicians.
- Was given a promotion to the billing department after only 6 months.
Teller Coordinator
US Bankcorp
04.2016 - 11.2020
- Managed teller operations, including scheduling, training, and supervising a teller staff of 6 people to ensure efficient branch operations.
- Conducted regular audits of the vaults and maintained accurate records of cash transactions in compliance with banking regulations.
- Collaborated with branch management to implement operational procedures and improve customer service initiatives.
Education
High School Diploma -
Crater School Of Business Innovation And Science
Central Point, OR06.2014
Skills
- Payment Posting
- HIPAA Compliance
- Insurance Verification
- Proficient in Eclinicalworks and Care4
- Collections processing
- Denial Management
Timeline
Billing Specialist
Rheumatology And Infectious Diseases
06.2021 - Current
Front Desk Receptionist
Rheumatology and Infectious Diseases
01.2021 - 06.2021
Teller Coordinator
US Bankcorp
04.2016 - 11.2020
High School Diploma -
Crater School Of Business Innovation And Science