McKenzie Dutile
Pascoag,RI
Summary
Passionate and resourceful professional with two years experience in operations. Quick learning, easily adapted, and meticulous. Eager to utilize my skills while obtaining more and expanding my knowledge even further at Tory Burch.
Overview
6
6
years of professional experience
Work History
Document Specialist
McGee GMC Inc
07.2022 - Current
- Transmitted documents and tracked changes on RouteOne.
- Verified incoming vehicles and checked delivery ETA's to keep system records current and accurate.
- Performed data entry and completed proper paperwork.
- Contacted lenders to identify and resolve loan funding issues.
- Collected and compiled paperwork such as registration documents and insurance paperwork.
- Handled cash and credit card payments accurately.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Communicated with customers to resolve common title issues.
Full Time Support Key Holder
Tory Burch
03.2021 - 06.2022
- Developed extensive product knowledge
- Assisted in floor sets, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Researched out-of-stock items to find additional inventory in other store locations.
- Recognized for exceptional shift performance.
- Replenished the sales floor every opening shift
- Counted and balanced registers.
- Instructed staff on procedures for handling difficult transactions.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Efficiently scanned and processed shipment.
- Performed large tasks such as shifting footwear to fit more sizes.
- Utilized down time to keep work area clean and organized.
Part Time Brand Lead
Superdry
04.2018 - 03.2021
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Set up visually appealing promotional displays.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Operated cash register.
- Signed for incoming shipments in manager's absence.
Part Time Sales Associate
Perry Ellis International
11.2018 - 04.2019
- Answered product questions with up-to-date knowledge of sales and promotions.
- Answered incoming telephone calls to provide store, products and services information.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Collected payments and provided accurate change.
Education
Some College (No Degree) -
Community College of Rhode Island
Warwick, RIHigh School Diploma -
Woonsocket High School
Woonsocket, RI06.2021
Skills
- Adaptable to Changing Demands
- Creativity
- Multitasking and Prioritizing
- Retail Operations
- Merchandise Promotion and Display
- Willingness to Learn
- Detail-Oriented
- Punctuality
- Keeping Composure During High Stress Moments
- Inventory Management
- Maintaining Compliance
Accomplishments
- Promoted from Part Time Support Associate to Full Time Support Key Holder, in less than 12-months.
- Recognized as Most Valued Employee of December-February for outstanding performance and team contributions.
Timeline
Document Specialist
McGee GMC Inc
07.2022 - Current
Full Time Support Key Holder
Tory Burch
03.2021 - 06.2022
Part Time Sales Associate
Perry Ellis International
11.2018 - 04.2019
Part Time Brand Lead
Superdry
04.2018 - 03.2021
Some College (No Degree) -
Community College of Rhode Island
High School Diploma -
Woonsocket High School
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