McKenzie Earley
Woodland Hills,CA
Summary
Passionate, Licensed Hair Stylist/Cosmetologist offering Three years of experience delivering modern and classic hair services for all ages and genders. Team player with expertise in fostering client loyalty and client retention. Skilled in interpreting client requests and achieving superior results with every service. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by the passion I have for doing hair, along with doing nails, eyebrows, and facials as well. Always looking to improve my skills and learn from my co workers to obtain customer satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of client satisfaction
Overview
1
1
year of professional experience
Work History
Freelance Hair Stylist
Beauty By McKenzie
07.2023 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Built strong and lasting rapport with clients through consistent delivery of requested services and collected payments, entering sales in my own client notebook for prompt customer service and book keeping.
- Worked with men, women and children to complete all kinds of services on a daily basis.
- Traveled to customers or they traveled to me at my home, also sometimes rented a station for bigger projects.
Hair Stylist
818 Beauty Salon
03.2023 - 06.2023
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Organized sales area and work station to showcase products and boost sales.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Recorded notes for future reference about customer preferences and services delivered.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Counted and documented opening and closing cash amounts daily.
- Mixed pigments and used proper techniques to achieve desired color.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Distributed business cards outside of salon to generate new business.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Demonstrated thorough knowledge of all salon products and services.
- Developed creative techniques to provide clients with latest hairstyles.
- Offered professional cuts, color services and extensions to salon customers.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Hair Stylist Assistant
Decarra Salon
11.2022 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, with provided support and guidance from my boss/mentor.
- Managed time efficiently in order to complete all tasks within the time limits set by my boss/mentor.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while learning different techniques done by my boss/mentor.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
Part Owner of High Culture Smoke Shop
Myself
07.2022 - 12.2022
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Prepared annual budgets with controls to prevent overages.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Did remodeling to optimize the look of the shop such as painting, organizing, buying new furniture.
- Made sure everything was up to code, and all new business documents were completed.
- Bought, priced, and added inventory to our POS system.
- Although I was the only employee and part owner, my business partner provided the money and I pretty much ran everything else. We were going to start hiring employees, but unfortunately my partner stopped paying the rent, and stopped paying me. So I had to dissolve the LLC.
Education
No Degree - Medicinal And Pharmaceutical Chemistry
Palm Beach State College
Lake Worth, FLNo Degree - Medicinal Chemistry And Minor in Math
University of North Florida
Jacksonville, FLCosmetologist - Cosmetology
Paul Mitchell: The School
Sherman Oaks, CA09.2021
Skills
- Attention to Detail
- Building Trust with my Clients
- Trend Monitoring
- Building Positive Rapport with co-workers and Clients
- Excellent Communication
- Creative Thinking
- Customer Service
- Relationship Building with Clients and Co-Workers
- Product Knowledge
- Schedule Management
- Teamwork and Collaboration
- Active Listening
- Product Merchandising
- Trend Tracking
- Store Opening and Closing
- Multiple Priorities Management
- Relationship Building and Management
- Organization
- Sales Promotions
- Sales Expertise
- Customer Buying Habits
- Inventory Management
- Product Recommendations
- Multitasking and Organization
- Willingness to learn and grow
- Flexible Schedule
- Efficient in Keratin tip extensions and Tape-in extensions
- Efficient in many different types of Hair Cuts
- Colorist
- Balayage Expert
- Highlights Expert
- Efficient in Brazilian Blowouts
- Also am certified to do facials, nails/manicures, and Eyebrow Threading
Timeline
Freelance Hair Stylist
Beauty By McKenzie
07.2023 - Current
Hair Stylist
818 Beauty Salon
03.2023 - 06.2023
Hair Stylist Assistant
Decarra Salon
11.2022 - 02.2023
Part Owner of High Culture Smoke Shop
Myself
07.2022 - 12.2022
No Degree - Medicinal And Pharmaceutical Chemistry
Palm Beach State College
No Degree - Medicinal Chemistry And Minor in Math
University of North Florida
Cosmetologist - Cosmetology
Paul Mitchell: The School