McKenzie Edwards

-Making a weekly schedule for fellow employee's

- Serving customers in a timely manner

- Answering multiple phone calls

- Organization

- Balancing a cash register

- Multi tasking between customers, phone calls, kitchen and properly cleaning designated areas

- Handling complaints in a timely manner

- Serve Safe certification

- Counting currency quickly and accurately

- Manage daily bank operations procedures, customer transactions and providing exceptional customer service

- Recognizing and preventing fraudulent activity and suspicious transactions

- Monitoring and training new tellers on banking procedures and customer service standards

- Introducing customers to other bank team members to help meet finical needs

- Excels in working with spreadsheets and microsoft office

- Completing a weekly teller schedule

- Open and close the branch with standard branch procedures

- Count down a daily cash drawer

- Balance the vault daily

- Completed observation forms for fellow tellers

- Helped plan daily activities/ morning meetings for all staff

- Count fellow teller cash drawers to calculate efficient cash balancing techniques

- Handled customer concerns and provided quality feedback

- Answered customer phone calls quickly and promptly