Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

McKenzie Feeney

Palm Harbor

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Outback Steakhouse. Proven ability to enhance guest experiences through attentive service and effective cash handling. Recognized for building lasting customer relationships and contributing to a collaborative team environment that drives satisfaction and loyalty.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

2026
2026
years of professional experience

Work History

Server and Hostess

Outback Steakhouse
2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Sales Associate

Crazy Mother Truckers
2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Education

Bachelor of Science - Organizational Management

St. Petersburg College
Tarpon Springs
08-2027

Dunedin High School
Dunedin, FL
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved order accuracy by completing with accuracy and efficiency.
  • Resolved customer complaints by providing excellent customer service
  • Collaborated with management when scheduling needs arose

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Adventure Travel
  • Road Trips
  • Enjoy creating and following travel blogs and vlogs
  • Documenting and sharing travel experiences

Timeline

Server and Hostess

Outback Steakhouse
2023 - Current

Sales Associate

Crazy Mother Truckers
2023 - Current

Bachelor of Science - Organizational Management

St. Petersburg College

Dunedin High School

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