Mckenzie George
Twin Falls,ID
Summary
Competent and adaptable Charge Nurse offers 11 years of experience in patient care and advocacy within a wide variety of inpatient units, focused primarily on Labor & Delivery and Postpartum. Highly skilled in charting, managing patient intake and discharges and monitoring care plans. Well-versed in promoting policies and protocols to achieve core measures. Demonstrated success in cultivating strong patient rapport to drive outcome goals. Committed to leading highly effective teams to delivering exceptional patient care. Eager to fulfill challenging new role.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Charge Nurse, Labor and Delivery
St. Luke's Regional Medical Center
03.2013 - Current
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Evaluated patient histories, complaints, and current symptoms to develop and implement specific nursing care plans to cater to individual patient needs.
- Administered medications and treatment to patients and monitored responses while collaborating with fellow health team professionals to provide quality patient care.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission. Providing skilled, timely and level-headed emergency response to high acuity patients.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Sales Manager
Claude's Sports
06.2008 - 03.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT12.2024
Associate of Science - Nursing
College of Southern Idaho
Twin Falls, ID12.2012
Skills
- Team Building
- Conflict Resolution
- Critical Thinking & Problem Solving
- Effective Communication
- Delegation Skills
- Policy Implementation
- Labor, Delivery, Recovery, & Postpartum Care
- OR & PACU Nursing Care for spinal & general recovery
- Compassionate Care
- Patient Education
- Unit Oversight
Certification
- Advanced Fetal Monitoring
- Neonatal Resuscitation Program
- Basic Life Support
- Advanced Cardiovascular Life Support
- S.T.A.B.L.E
Timeline
Charge Nurse, Labor and Delivery
St. Luke's Regional Medical Center
03.2013 - Current
Sales Manager
Claude's Sports
06.2008 - 03.2013
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
College of Southern Idaho
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