Summary
Overview
Work History
Education
Skills
Timeline
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McKenzie Harms

Phoenix,AZ

Summary

Dedicated retail professional with a history of utilizing analytics and merchandising skills to exceed company goals. Skilled in working under pressure and overcoming challenges to drive revenue. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

11
11
years of professional experience

Work History

Digital Buyer- Hardgoods Home and Rec

PetSmart
10.2023 - Current
  • Developed strong relationships with vendors to establish quality and competitive pricing.
  • Collaborated with internal departments to better understand assortment needs and improved processes.
  • Analyzed current vendors and products to stay on top of market trends and evaluate new suppliers.
  • Improved digital penetration from 4.0% to 4.8% in 2024.
  • Added 17 new vendors to the website and onboarded 5,000 new SKUs.
  • Supported new product launches by ensuring timely completion of imagery, copy and site merchandising tactics.

Director of E-Commerce

Aperture Pet & Life
09.2022 - 04.2023
  • Implemented site planning process and procedures to increase sales saving each team 4 hours of time per week.
  • Collaborated with marketing group to create uniformity between marketing messages and retail incentives.
  • Liaised with sales, marketing, and management teams to accomplish shared revenue goals and accomplished the largest sales day in company history.

Senior Merchandise Manager

Overstock.com
11.2019 - 09.2022
  • Managed 2 direct reports and was responsible for training, performance reviews and project management.
  • Analyzed supplier performance to verify quality of products and delivery times met company standards.
  • Analyzed industry trends to develop relevant offerings and exceeded new SKU count goals by 150%.

Category Manager

Overstock.com
07.2018 - 11.2019
  • Identified and reported on key performance indicators to define successful category management.
  • Was responsible for developing the art gallery category and beat business plan by 10%.
  • Developed the outdoor décor category by bringing 300 new SKUs to site.

Buyer II

1-800 Contacts
06.2017 - 07.2018
  • Analyzed sales and inventory data to determine purchasing needs and exceeded in stock percentage goal of 95%.
  • Responsible for ordering all trials lenses for our Luxottica stores.
  • Assisted with procuring any items needed for entire corporate office and distribution centers.

Associate Buyer

Overstock.com
06.2014 - 05.2017
  • Researched and identified new suppliers and successfully onboarded 90 new partners.
  • Established relationships with vendors to secure competitive pricing and discounts.
  • Prepared and analyzed reports to track inventory and purchasing trends.

Education

Bachelor of Science - Economy and Industry

University of Arizona
Tucson, AZ
06.2014

Associate of Arts - Merchandise Product Development

Fashion Institute of Design And Merchandising
Los Angeles, CA
12.2010

Skills

  • E-Commerce Strategy
  • Vendor Relations
  • Category Development
  • Trend Knowledge
  • Data Analysis
  • Pricing Strategies
  • MicroStratgey
  • Google Analytics

Timeline

Digital Buyer- Hardgoods Home and Rec

PetSmart
10.2023 - Current

Director of E-Commerce

Aperture Pet & Life
09.2022 - 04.2023

Senior Merchandise Manager

Overstock.com
11.2019 - 09.2022

Category Manager

Overstock.com
07.2018 - 11.2019

Buyer II

1-800 Contacts
06.2017 - 07.2018

Associate Buyer

Overstock.com
06.2014 - 05.2017

Bachelor of Science - Economy and Industry

University of Arizona

Associate of Arts - Merchandise Product Development

Fashion Institute of Design And Merchandising
McKenzie Harms