McKenzie Hebert
North Adams,MA
Summary
Experienced RN Case Manager with extensive experience at Berkshire Health Systems, excelling in care coordination and interdisciplinary collaboration. Proven ability to develop effective discharge plans and conduct thorough patient assessments. Skilled in utilization review/InterQual. Adept at problem-solving, ensuring optimal patient outcomes, and satisfaction. Meditech EMR trained and committed to compassionate care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
RN Case Manager
Berkshire Health Systems
07.2024 - Current
- Coordinated patient care plans with interdisciplinary teams.
- Conducted assessments to identify patient needs and barriers to care.
- Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Conducted reviews of inpatient utilization for compliance with admission criteria and concurrent review requirements.
Oncology Nurse Navigator
Berkshire Health Systems
07.2023 - 07.2024
- Coordinated care plans for patients navigating oncology treatments, ensuring seamless communication among healthcare providers.
- Educated patients on treatment options and side effects, enhancing understanding and compliance with medical protocols.
- Collaborated with multidisciplinary teams to develop individualized patient-centered care strategies, improving overall patient experience.
- Conducted follow-up calls to ensure patient understanding of treatment plans and medications.
RN Case Manager
Berkshire Health Systems
02.2021 - 07.2023
RN, Medical-Surgical, Oncology
Berkshire Health Systems
05.2017 - 02.2021
- Assessed, monitored and documented patient vital signs, medical history and physical condition.
- Provided direct patient care, including administering medications and treatments according to physician orders.
- Provided compassionate care while advocating for patients' needs and preferences.
Education
Bachelor of Science - Nursing
University of Massachusetts, Amherst
Amherst, MA01-2020
Associate of Science - Nursing
Berkshire Community College
Pittsfield, MA06-2016
Skills
- Patient Assessment
- Interdisciplinary Collaboration
- Self Motivation
- Care Coordination
- Discharge Planning
- Utilization Review
- Problem-solving expertise
- Time Management
- Effective multitasking
- InterQual Trained
- Meditech EMR Trained
Certification
- Massachusetts Registered Nurse License #: RN2310985 - EXP: 11/25/2026
- Certified Case Manager(CCM) #426301, Commission for Case Management Certification - EXP:5/31/2028
Timeline
RN Case Manager
Berkshire Health Systems
07.2024 - Current
Oncology Nurse Navigator
Berkshire Health Systems
07.2023 - 07.2024
RN Case Manager
Berkshire Health Systems
02.2021 - 07.2023
RN, Medical-Surgical, Oncology
Berkshire Health Systems
05.2017 - 02.2021
Bachelor of Science - Nursing
University of Massachusetts, Amherst
Associate of Science - Nursing
Berkshire Community College