McKenzie Hoffman

• Assisted residents with daily living activities, supporting comfort, dignity, and routine care needs.
• Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer's patients to those requiring physical rehabilitation support.
• Communicated effectively with team members, contributing to consistent, person-centered resident support.
• Helped residents with mobility and transfers, using proper safety techniques to prevent injury.
• Assisted residents in managing medications, ensuring proper dosages and adherence to schedules.
• Trained new Resident Care Assistants in best practices and facility protocols, promoting teamwork and continuity of care across staff members.

• Balanced cash drawer and resolved register discrepancies with attention to detail.
• Assisted customers with questions, directions, and product availability at checkout.
• Collaborated with front-end staff to maintain smooth, organized checkout operations.
• Packed bags carefully to protect merchandise and improve customer convenience.

Processed payments, balanced cash drawer, and completed transaction closings.

• Maintained clean dining areas, reset tables, and restocked service stations.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Processed payments, balanced, cash drawer, and completed transaction closings.

• Dean's List Spring 24'
• 3.540 GPA
• Colleges Against Cancer club member
• Diagnostic Imaging club member
• Extracurricular Activities: Inpatient Volunteer at Mayo Clinic-La Crosse