Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKenzie Horton

Longview,WA

Summary

Dynamic and dependable cashier with proven expertise at WinCo Foods, excelling in customer service and cash handling. Recognized for resolving customer complaints effectively, enhancing satisfaction ratings. Skilled in payment processing and maintaining a balanced cash drawer, while demonstrating patience and empathy in high-pressure situations.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Knowledgeable cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

4
4
years of professional experience

Work History

Cashier

WinCo Foods
10.2013 - 11.2017
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Maintained cleanliness and organization of checkout areas to enhance operational efficiency.
  • Handled cash, credit, and debit transactions while following security protocols.
  • Learned store policies and procedures to uphold company standards in customer service.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Redeemed coupons to discount purchases.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Participated in regular inventory counts, ensuring accuracy in store stock levels.
  • Collaborated with team members to maintain smooth operations during peak hours.
  • Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
  • Set up new sales displays each week with fresh merchandise.

Education

High School Diploma -

Lewis And Clark High School
Vancouver, WA
06.2012

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cash register operation
  • Payment processing
  • Refunds and exchanges
  • ID verification
  • Currency counting
  • Identification checks
  • Liquor law compliance
  • Multitasking and organization
  • Clear communication
  • Basic math
  • Receipt handling
  • Checkout monitoring
  • Exchanges processing
  • Honest and dependable

Timeline

Cashier

WinCo Foods
10.2013 - 11.2017

High School Diploma -

Lewis And Clark High School

Similar Profiles

CREATE PROFILE