McKenzie Johnson
Blountville,TN
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. With experience as a phlebotomist for 2 years in the hospital setting, and a Neonatal Intensive Care Unit Registered Nurse for 2 and 1/2 years, this brings a strong background in patient care and bedside capabilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
NICU Registered Nurse
Ballad Health
03.2022 - Current
- Assessed, evaluated, and cared for neonate and pediatric patients.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Administered medications and treatments as ordered by physician.
- Skilled at working independently and collaboratively in a team environment.
- Guided patients, caregivers, and family members on plans of treatment and helpful resources available locally to support care.
Certified Phlebotomist
Ballad Health, Indian Path Community Hospital
09.2019 - 02.2022
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Organized daily work based on collection priority.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Reviewed patient records for accuracy and completeness.
- Used personal protective equipment correctly to protect coworkers and patients.
After School Child Care Worker
First Baptist Church
08.2018 - 09.2019
- Provided continuous supervision to children during indoor and outdoor activities to maintain safe learning and playing environments.
- Instructed children in health and personal habits.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Developed healthy relationships with children to provide support and guidance in learning.
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Consulted with families to discuss activities and behaviors of each child.
Retail Sales Associate
Cracker Barrel Old County Store
04.2017 - 09.2019
- Helped customers complete purchases, locate items and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
Food City
10.2016 - 04.2017
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments of guests.
Education
Bachelor of Science in Nursing - Nursing
East Tennessee State University
Johnson City, TN05.2022
High School Diploma -
Sullivan Central High School
Blountville, TN05.2018
Skills
- Specimen Collection
- Electronic Medical Record Software
- Problem Solving
- Physician Order Review
- Quality Control
- Patient Care
- Life-Sustaining Machines
- Neonatal ICU Procedures
- Critical Care Nursing
- Intramuscular Injections
- PICC Line management
- Breast Feeding
- Medical Histories and Vital Statistics
- Newborn assessments
Certification
- PT - Phlebotomy Technician
- AHA BLS Certification
- Licensed Registered Nurse
- NRP Certification
- STABLE Certification
Timeline
NICU Registered Nurse
Ballad Health
03.2022 - Current
Certified Phlebotomist
Ballad Health, Indian Path Community Hospital
09.2019 - 02.2022
After School Child Care Worker
First Baptist Church
08.2018 - 09.2019
Retail Sales Associate
Cracker Barrel Old County Store
04.2017 - 09.2019
Cashier
Food City
10.2016 - 04.2017
Bachelor of Science in Nursing - Nursing
East Tennessee State University
High School Diploma -
Sullivan Central High School
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