McKenzie Kasten
Springville
Summary
Organized and dependable individual, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with capacity to learn and apply new skills. Positive and friendly with the ability to provide quality customer service.
Overview
12
12
years of professional experience
Work History
Lead Dance Instructor
Steps Performing Arts Center
10.2018 - Current
- Cultivated a positive learning environment, promoting teamwork and creativity among students.
- Improved student performance by developing innovative dance routines and engaging lesson plans.
- Collaborated with colleagues to share ideas and resources to enhance student experience and success.
- Evaluated student progress regularly, adjusting lesson plans accordingly to meet individual needs and goals.
- Developed strong rapport with students, fostering long-term relationships and repeat business for the studio.
- Enhanced studio reputation with captivating choreography and creative teaching techniques.
- Collaborated with fellow instructors to develop cohesive curriculum and performance schedules.
Assistant Photographer
Dani C Photography
01.2014 - Current
- Assisted lead photographer in capturing high-quality images for various clients and events.
- Managed equipment inventory, ensuring all photography tools were maintained and readily available.
- Carried equipment from one shooting location to next.
- Set up and broke down photography equipment efficiently during on-location shoots, saving valuable time.
- Produced visually compelling photographs through expert composition skills and attention to detail.
Restaurant Hostess
Brick Oven Pizza
03.2016 - 02.2017
- Managed guest seating arrangements to optimize flow and minimize wait times.
- Coordinated with kitchen staff to ensure timely order delivery and guest satisfaction.
- Trained new host staff on customer service protocols and restaurant policies.
- Oversaw reservation systems, ensuring accurate tracking of bookings and special requests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
Food Service Cashier
Seven Peaks Waterpark
05.2014 - 09.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer throughout shifts, ensuring accountability.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
- Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.
- Promoted a safe and secure work environment by adhering to established safety protocols and reporting any potential hazards or incidents to management.
- Resolved customer complaints promptly, demonstrating empathy and professionalism while finding appropriate solutions.
Education
High School Diploma -
Provo High School
Provo, UT05-2018
Skills
- Patience and empathy
- Teamwork and collaboration
- Customer service
- Work ethic and integrity
- Time management skills
- Professionalism and courtesy
Timeline
Lead Dance Instructor
Steps Performing Arts Center
10.2018 - Current
Restaurant Hostess
Brick Oven Pizza
03.2016 - 02.2017
Food Service Cashier
Seven Peaks Waterpark
05.2014 - 09.2014
Assistant Photographer
Dani C Photography
01.2014 - Current
High School Diploma -
Provo High School