McKenzie Lopez
Avondale,PA
Summary
Dynamic and bilingual professional with a proven track record at YMCA of Greater Brandywine, excelling in fostering inclusive environments and enhancing member experiences. Skilled in Canva and adept at building strong relationships. Collaborative approaches and organizational skills have significantly contributed to program successes and improved community engagement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Summer Camp Head Counselor
YMCA of Greater Brandywine
06.2021 - Current
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Implemented positive reinforcement techniques to encourage desired behavior from campers both individually and within group settings.
- Developed strong rapport with parents by addressing concerns promptly and professionally during pick-up and drop-off times.
Before and After School Teacher Assistant
YMCA of Greater Brandywine
08.2021 - 06.2024
- Observed and monitored children's play activities to promote healthy, safe environment.
- Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Communicated with parents and staff to discuss activities and students' behavioral problems.
Member Services Team Member
YMCA of Greater Brandywine
08.2019 - 03.2020
- Developed strong relationships with members through active listening skills, understanding their needs, and offering tailored solutions when appropriate.
- Handled incoming calls professionally, addressing member inquiries efficiently or directing them to appropriate staff as needed.
- Helped large volume of Spanish-speaking members every day with positive attitude and focus on member satisfaction.
Child Watch Associate
YMCA of Greater Brandywine
03.2018 - 12.2019
- Developed strong communication skills through regular interactions with parents, colleagues, and supervisors across various settings within organization.
- Contributed to overall success of Child Watch program by consistently upholding our mission and core values, providing exceptional care and service to every family we served.
- Ensured safe and nurturing environment, closely monitoring children during playtime and activities.
Education
Bachelor of Science - Early Childhood Education
West Chester University of Pennsylvania
West Chester, PA05.2024
Skills
- Collaborative Approach
- Building rapport
- Bilingual in Spanish and English
- Time Management
- Reliability
- Organizational Skills
- Professionalism
- Expertise in using Canva
Certification
- Licensed Teacher - 2024
Languages
Spanish
Native or Bilingual
Timeline
Before and After School Teacher Assistant
YMCA of Greater Brandywine
08.2021 - 06.2024
Summer Camp Head Counselor
YMCA of Greater Brandywine
06.2021 - Current
Member Services Team Member
YMCA of Greater Brandywine
08.2019 - 03.2020
Child Watch Associate
YMCA of Greater Brandywine
03.2018 - 12.2019
Bachelor of Science - Early Childhood Education
West Chester University of Pennsylvania
- Licensed Teacher - 2024
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