Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Along with a history of meeting company needs with consistent and organized practices, I am also skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Accounting Coordinator
West Knoxville Chrysler Dodge Jeep RAM
Knoxville, TN
12.2023 - Current
Utilized exemplary communication and interpersonal talents to cultivate valuable and influential relationships with various company personnel, customers and corporate partners.
Participated in the development of new accounting systems and updates to existing ones.
Managed fixed asset inventory system ensuring accuracy of records.
Analyzed balance sheet accounts for potential errors or inconsistencies.
Processed accounts receivable and payable transactions, including journal entries and bank deposits.
Compiled all data regarding payments into weekly cash reports for distribution to key stakeholders.
Provided advice and assistance to department staff regarding accounting policies and procedures.
Maintained accurate documentation for all financial transactions.
Managed daily organization and processing of invoices and financial statements.
Assisted in the preparation of month-end closing statements.
Used CDK to process checks and documents.
Ensured compliance with federal, state, local regulations related to payroll taxes and deductions.
Identified areas where cost savings could be achieved through process improvements.
Followed all corporate procedures and policies by accurately documenting accounts payables and accounts receivables processes.
Reviewed and reconciled invoices, credit memos, and other payments to ensure accuracy of financial records.
Analyzed balance sheets for mistakes and inaccuracies.
Posted financial data in Excel spreadsheets and managed inventory.
Cross-trained employees, enabling completion of priority tasks during personnel absences.
Accounting Clerk
Carlock Toyota
Saltillo, MS
04.2021 - 11.2023
Processed invoices, payments, and statements in a timely manner.
Processed both outgoing and incoming payments and invoices.
Resolved customer inquiries regarding bills and payments.
Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
Supported clerical and administrative needs of senior department staff.
Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
Updated accounting ledger and journals with updated transaction information.
Prepared bank deposits by compiling data from cashiers.
Performed daily general ledger entries to record financial transactions accurately.
Reconciled company credit cards, expense accounts and other expenses and financial records.
Kept records current and accurate with skilled reconciliations and variance resolutions.
Reviewed banking activity regularly to identify any irregularities or unauthorized transactions.
Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
Developed procedures to improve accuracy of financial data entry processes.
Analyzed documentation and standard financial statements for accuracy.
Used DealerTrack to track accounting information, resulting in significant reduction in financial discrepancies.
Processed sales tax returns in accordance with state regulations.
Coded invoices and other records to maintain organized and accurate records.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Warranty Administrator
Carlock Chrysler Dodge Jeep Ram Of Tupelo
Saltillo, MS
09.2018 - 04.2021
Processed warranty paperwork for accurate documentation, reporting and filing.
Reviewed and processed warranty claims to ensure accuracy of all information.
Developed and maintained relationships with vendors, suppliers, and other third-party providers related to warranty services.
Participated in training sessions offered by vendors or manufacturers related to specific products or services covered by the company's warranty program.
Resubmitted rejected warranty claims and received authorization for write-offs.
Resolved discrepancies in warranty coverage for customers.
Followed up on payments for outstanding claims.
Maintained up-to-date knowledge of current industry regulations related to warranties.
Communicated effectively both verbally and in writing with customers regarding their inquiries relating to their warranties.
Reconciled warranty receivables with payments using appropriate accounting schedules.
Stayed up to date on factory announcements and recalls.
Evaluated existing policies and procedures for processing warranties and identified areas for improvement.
Created detailed records of all customer interactions related to warranties and returns.
Kept thorough records of service actions and customer information.
Collaborated with team members on special projects as needed.
Organized claims paperwork and booked appointments with customers.
Updated company databases with new information about warranties and returns.
Reconciled deliverables, monitored schedules of open claims and collaborated with accounting staff to pursue payments.
Ensured compliance with applicable laws governing consumer protection rights when dealing with warranty claims.
Examined claims, records and procedures to grant approval of coverage.
Processed claims for payment or forwarded to appropriate personnel for further investigation
Receptionist
Carlock Chrysler Dodge Jeep Ram Of Tupelo
Saltillo, MS
09.2017 - 09.2019
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled and confirmed appointments.
Greeted visitors and provided them with assistance.
Provided excellent customer service at all times while interacting with both internal and external customers.
Maintained a neat reception area by organizing materials and tidying up furniture.
Answered and directed incoming calls using multi-line telephone system.
Performed data entry tasks into various computer systems accurately and promptly.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Maintained daily calendars, set appointments with clients and planned daily office events.
Maintained an organized filing system of confidential client information in accordance with company policy.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Updated daily log book with information about visitors entering the premises.
Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
Filing Clerk
Itawamba Chancery Clerk's Office
Fulton, MS
08.2016 - 08.2017
Processed incoming mail, sorted documents, and distributed appropriately.
Created new folders or updated existing ones when necessary.
Organized physical file cabinets by rearranging contents accordingly.
Maintained filing systems and categorized documents according to established procedures.
Checked accuracy of documents before placing them in appropriate files.
Verified accuracy of filing information such as names and numbers.
Provided support to staff members regarding the organization of files.
Processed requests for document reproduction in a timely manner.
Scanned hard copy documents into electronic format for easy access.
Implemented changes to filing systems based on departmental needs.
Prepared and organized files for storage, archiving, and retrieval.
Retrieved archived records from offsite storage locations as needed.
Tracked file movement within the office to minimize document loss.
Carhop Server
Sonic Drive-In
Belmont, MS
05.2015 - 08.2016
Kept work areas clean and organized throughout shift.
Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
Provided excellent customer service by addressing customer concerns promptly and efficiently.
Assisted other team members when needed during busy times or special events.
Ensured that all orders were accurate and complete before serving them to customers.
Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
Processed payments for meals using cash registers or point-of-sale systems.
Adhered to health safety standards at all times while preparing food.
Responded quickly to customer requests for drinks refills or additional items.
Verified the accuracy of guest orders prior to delivery or pickup.
Complied with sanitation regulations regarding safe handling of food products.
Informed management about low inventory levels of certain items.
Greeted customers and provided them with menus.
Education
Associate of Science - Marketing Management And Research
Itawamba Community College
Fulton, MS
05-2018
High School Diploma -
Tremont High School
Tremont, MS
05-2016
Associate of Applied Science - Accounting And Business Management
Strayer University
Washington, DC
Skills
File Systems Management
Account Reconciliations Proficiency
Skilled in DealerTrack, DealerConnect, GFS Toyota, CDK, Route One, and Route One
Variance Analysis
General Ledger Maintenance
Purchase Orders
Payroll Administration
Journal Entries
Microsoft Excel
Accounts Payable
Accounts Receivable
General Ledger Management
Bank Account Reconciliations
Bank Reconciliation
Timeline
Accounting Coordinator
West Knoxville Chrysler Dodge Jeep RAM
12.2023 - Current
Accounting Clerk
Carlock Toyota
04.2021 - 11.2023
Warranty Administrator
Carlock Chrysler Dodge Jeep Ram Of Tupelo
09.2018 - 04.2021
Receptionist
Carlock Chrysler Dodge Jeep Ram Of Tupelo
09.2017 - 09.2019
Filing Clerk
Itawamba Chancery Clerk's Office
08.2016 - 08.2017
Carhop Server
Sonic Drive-In
05.2015 - 08.2016
Associate of Science - Marketing Management And Research
Itawamba Community College
High School Diploma -
Tremont High School
Associate of Applied Science - Accounting And Business Management
Strayer University
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