McKenzie McBee
Lexington,MO
Summary
Excellent working with costumers, having service skills and a positive additive. Adaptable to new employees and work environments, as well as being a flexible team member. Being able to demonstrate an expertise in clean, organization, and multitasking. Keeping the workplace a positive and healthy environment for others. Creating positive memorable experiences with costumers and other employees.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ice Cream Server
Wild West Ice Cream Parlor
Lexington , Missouri
07.2022 - 07.2024
- Delivered orders accurately to customers at their tables or counters in a timely manner.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
- Checked expiration dates on products to ensure freshness.
- Completed end-of-day duties by balancing payments and receipts in cash register.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
- Informed customers about current ice cream flavors, ingredients and nutritional information.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Implemented promotional activities and upsold products to increase sales.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Performed opening duties such as setting up dining areas and preparing condiments.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Restocked supplies of napkins, straws, spoons and other items as needed.
Ice Cream Server
Hannah Banana
Lexington, Missouri
05.2021 - 07.2024
- Delivered orders accurately to customers at their tables or counters in a timely manner.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Followed proper sanitation guidelines when handling food products.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Cleaned tables, chairs and dining areas after customer use.
- Verified accuracy of order before serving it to customers.
- Completed end-of-day duties by balancing payments and receipts in cash register.
- Cleaned and organized utensil area, napkins station and restroom facilities.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Memorized menu items, identifying allergens to streamline service to customers.
Education
High School Diploma -
Lexington High School
Lexington, MO05-2024
Skills
- Cash Handling
- Suggestive Selling
- Stock Rotation
- Cash Drawer Balancing
- Food handling safety
- Inventory
- Payment Processing
- Order Taking
- Supply Restocking
Certification
- Lafayette County Food Handlers
Timeline
Ice Cream Server
Wild West Ice Cream Parlor
07.2022 - 07.2024
Ice Cream Server
Hannah Banana
05.2021 - 07.2024
High School Diploma -
Lexington High School
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