Creative and performance-driven marketing strategist. Experienced and knowledgeable in driving brand awareness and product performance. Skilled at tracking marketing trends and interpreting results to develop innovative new ideas.
Overview
5
5
years of professional experience
Work History
Marketing Coordinator
IServe Residential Lending
09.2022 - Current
Answered all marketing department inquiries by email, phone, and mail.
Oversaw sales numbers, marketing targets, and customer service statistics daily via Salesforce.
Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Managed workflow among staff by coordinating documents, planning schedules, and creating material distribution.
Boosted brand awareness with target customer demographics with social, print, and email campaigns.
Digital Marketing Specialist
FAME All Stars
06.2020 - 09.2022
Coordinated materials, charts and reports using Google Analytics for weekly meetings.
Built data visualizations using Tableau and SQL for product KPIs that reduced manual reporting by 8 hours weekly.
Oversaw sales numbers, marketing targets, and customer service statistics daily via HubSpot.
Worked to understand client pain points and communicated frequently with clients to improve their overall satisfaction.
Increased company recognition and established online brand presence by creating engaging content using Canva and Hootsuite. Managed several X, Facebook, Instagram, and Tiktok accounts.
Teaching Assistant
University Instructors
09.2020 - 06.2022
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Completed daily reports on student comprehension, attendance, and disciplinary performance.
Administrative Assistant
The Credit Save Company
05.2019 - 06.2020
Supported company leaders by managing staffing schedules, organizing office itinerary, scheduling appointments, and coordinating travel.
Interacted with vendors and contractors to receive orders, track inventory, and communicate instructions.
Planned presentations for weekly office meetings.
Managed phone and email correspondence, filing system, data entry, and completed other clerical tasks.
Education
Bachelor of Science - Business Administration
Old Dominion University
Skills
Salesforce
Google Workspace
Canva
SQL
Tableau
Microsoft Office and Excel
Hubspot
Hootsuite
Organization
Customer service
Administrative duties
Timeline
Marketing Coordinator
IServe Residential Lending
09.2022 - Current
Teaching Assistant
University Instructors
09.2020 - 06.2022
Digital Marketing Specialist
FAME All Stars
06.2020 - 09.2022
Administrative Assistant
The Credit Save Company
05.2019 - 06.2020
Bachelor of Science - Business Administration
Old Dominion University
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