Summary
Overview
Work History
Education
Skills
Certification
Timeline
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McKenzie McQueary

White Lake

Summary

Dynamic professional with a proven track record in customer service and cash handling, exemplified during my tenure at Lotter’s BP. Skilled in fostering client relationships and enhancing operational efficiency, I excel in fast-paced environments, showcasing exceptional time management and team collaboration. Achieved notable customer satisfaction levels, contributing to business growth and positive referrals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Lotter’s BP
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Processed refunds and exchanges in accordance with company policy.

Vice President of Media Relations

Oliver and Ginger LLC
03.2023 - 06.2023
  • Collaborated with other coworkers to create many press releases for various clients and their businesses'.
  • Used a large media data-base to email press releases to different news reporters and media outlets for mass statewide coverage.
  • Did my own extensive research on a multitude of different topics to create the best work I could..

Senior Reporter

Breaking Through News
11.2022 - 03.2023
  • Researched and produced daily news reports.
  • Partnered with media executives to produce compelling stories.
  • Streamlined workflow efficiency by consistently meeting deadlines without sacrificing story quality or accuracy.
  • Managed multiple assignments simultaneously while maintaining a high level of organization and attention to detail.
  • Produced two stories minimum each week of at least 650 words that were very detailed and professional.

Support Services Specialist

Nexus Services
10.2021 - 10.2022
  • Reduced response times by developing a comprehensive knowledge base for frequently asked questions.
  • Delivered exceptional support to clients, leading to positive feedback and referrals for future business growth.
  • Scanned and filed various confidential clientele files with precision.
  • Contacted multiple lawyers and jails because this was an immigrant consultant business.

Cashier

Culver’s Restaurant
01.2020 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled and prepped fresh food for the kitchen.
  • Maintained clean and sanitized work areas.
  • Ran the regular front cash register as well as. the drive-thru.
  • Worked in all areas of the kitchen and the rest of the building.
  • Worked on the desserts station.

Education

High School Diploma -

Byron High School
Byron
05-2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Product knowledge
  • POS systems
  • ID verification
  • Data entry
  • Clear communication

Certification

  • Operator's License

Timeline

Cashier

Lotter’s BP
06.2023 - Current

Vice President of Media Relations

Oliver and Ginger LLC
03.2023 - 06.2023

Senior Reporter

Breaking Through News
11.2022 - 03.2023

Support Services Specialist

Nexus Services
10.2021 - 10.2022

Cashier

Culver’s Restaurant
01.2020 - 02.2021

High School Diploma -

Byron High School

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