McKenzie Miller
Washington,DC
Summary
Proven track record in enhancing sales and customer loyalty at Free People through expert cross-selling and positive engagement. Demonstrated leadership as Head Counselor at Calleva Summer Camp, optimizing resources and fostering team collaboration. Skilled in store maintenance and fashion knowledge, adept at creating inviting shopping environments and building customer relationships.
Overview
4
4
years of professional experience
Work History
Stylist Sales Associate
Free People
05.2024 - Current
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
Head Counselor
Calleva Summer Camp
06.2021 - Current
- Managed administrative tasks such as maintaining accurate records of campers'' medical information, emergency contacts, and dietary restrictions.
- Optimized resource allocation by tracking inventory levels of supplies needed for daily operations while minimizing waste whenever possible.
- Fostered a supportive environment by leading team-building exercises among counselors, enhancing communication and collaboration skills.
- Implemented effective crisis management protocols in response to potential emergencies, ensuring timely resolution while maintaining order among staff and campers alike.
Ice Cream Scooper
Moorenko's Ice Cream
02.2023 - 09.2023
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Retail Sales Associate
Brandy Melville
02.2020 - 08.2021
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
University of Wisconsin - Madison
Madison, WI05.2027
Skills
- Store maintenance
- Fashion Knowledge
- Team Cooperation
- Positive Customer Engagement
- Friendly and Helpful
Timeline
Stylist Sales Associate
Free People
05.2024 - Current
Ice Cream Scooper
Moorenko's Ice Cream
02.2023 - 09.2023
Head Counselor
Calleva Summer Camp
06.2021 - Current
Retail Sales Associate
Brandy Melville
02.2020 - 08.2021
High School Diploma -
University of Wisconsin - Madison