Summary

Overview

Work History

Education

Skills

Timeline

McKenzie Morris

Colonial Heights,VA

Summary

People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.

Overview

2

2

years of professional experience

13

13

years of post-secondary education

Work History

Shift Leader

ChickA

Colonial Heights , VA

11.2021 - Current

Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Assisted in training new employees on shift operations.
Resolved customer complaints promptly and professionally.
Supervised and led employees to maintain productivity and customer service levels.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Maintained an organized work environment by delegating tasks to staff as needed.
Checked orders for quality and completeness.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Monitored employee performance to ensure compliance with company policies and procedures.

Education

High School Diploma -

Colonial Heights High School

Colonial Heights, VA

09.2011 - 06.2024

Skills

Customer Service Management
Problem-Solving
Role Modeling
Team Motivation

Goal Setting and Tracking
Positive Attitude
Professional Appearance
Strategic Planning

Timeline

Shift Leader

ChickA

11.2021 - Current

High School Diploma -

Colonial Heights High School

09.2011 - 06.2024