Mckenzie Nicole Kiker

Dedicated healthcare professional with experience at Atrium Health Stanly, excelling in patient care and communication. Proven ability to enhance operational efficiency through effective scheduling and problem-solving. Skilled in charting and documentation, while advocating for patients' needs and ensuring compliance with healthcare standards. Committed to delivering exceptional service and support in fast-paced environments.

• CPR Certification, 03/01/26
• Nurse Aide 1, 590246

• Anna Keplinger, 704-438-3502
• Sloan Hearndon, 704-984-1193
• Martha Granholm, 919-866-2921

• Scheduling Coordinator, Liberty Healthcare Corporation, 01/01/23, 12/31/23, Serve as a liaison between registered nurses and the community of beneficiaries, Schedule nurse visits for patients, Use computerized geographic interface as scheduling tool to minimize travel time, helping to maximize the nurse visit schedule, Meets daily target goals to ensure successful completion, Works in collaboration with assigned nurse assessors for schedule management and operational support, Delivers excellent customer service to beneficiaries through the scheduling process, Assist the call center in the management of inbound calls, responding to caller requests, and providing excellent customer service, Assist the referral processors in the management of referral entry and mailing, Participates in the training program specific to the PCS scheduling process along with all required refresher training, Assigns the assessment appointment to the appropriate local nurse assessor for implementation, Proactively anticipates and prevents problems that could result in customer dissatisfaction or failure to deliver contracted services
• Private Nanny, Katie & Will Huneycutt, Albemarle, NC, 08/01/22, 01/31/23, Pick children up from school, Prepare snacks, Assist with homework, Chauffeur kids to extracurricular activities
• Camp Counselor, Providence Church of God - Kids Camp, Locust, NC, 06/01/19, 08/31/22, Supervises campers and ensures safety, Assist campers with school assignments, Engage campers in organized activities, Prepare snacks and meals for campers, Clean facility as assigned
• Waitress/Cashier, Wayside Family Restaurant, Oakboro, NC, 07/01/18, 08/31/19, Greeted customers, Took drink & food orders (in person & over the phone), Delivered food from kitchen to tables, Ensured food order was correct and customer needs were met, Customer service skills, Cash register operations, Daily clean up as needed, Proactively anticipates and prevents problems that could result in customer dissatisfaction or failure to deliver contracted services