Mckenzie Ring
Denton,TX
Summary
Empathetic professional with over 9 years in customer service related roles. Known for strong communication, time management, and problem-solving skills, with a proven ability to drive customer satisfaction and loyalty. Experienced in handling diverse client needs, managing end-to-end customer interactions, and exceeding customer goals. Highly adaptable and comfortable in remote environments, leveraging technology to provide seamless support and build positive customer relationships. Ready to bring a customer-first approach to a dynamic remote team.
Overview
9
9
years of professional experience
Work History
Sales Consultant, Interior Design
Closets by Design
Dallas, TX
08.2023 - Current
- Conducted in-home consultations with clients to assess their individual needs and develop customized solutions.
- Collaborated with team members to ensure that client expectations were met within the established timeline and budget parameters.
- Demonstrated a high level of customer service by providing exceptional problem resolution.
- Developed lasting relationships with customers, leading to increased sales and mutually beneficial satisfaction.
Small Business Owner
Collective Dream LLC
Fort Worth, TX
05.2020 - 08.2023
- Oversaw daily operations of small business including customer service and financial management.
- Participated in local community activities to promote the brand's visibility and reputation.
- Implemented customer service protocols to enhance satisfaction and loyalty.
- Developed and maintained an online presence through website management and social media.
Vendor Representative
Snyder's-Lance
Granbury, TX
09.2019 - 10.2020
- Maintained accurate records of all incoming and outgoing stock items.
- Received shipments from suppliers and verified contents against invoices.
- Provided excellent customer service when assisting customers in finding products.
- Monitored inventory levels, restocked items as needed, and created weekly orders to ensure customer satisfaction.
Waitress and Hostess
Hibachi Teppanyaki
Burleson, TX
08.2015 - 08.2019
- Greeted customers, answered questions and recommended specials to increase profits.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
High School Diploma -
Centennial High School
Burleson01-2016
Skills
- Client Needs Assessment
- Sales Presentations
- Customer Assistance
- Written Communication
- Organizational Skills
- Problem-Solving
- Phone Etiquette
- Microsoft Office and Zoom
Timeline
Sales Consultant, Interior Design
Closets by Design
08.2023 - Current
Small Business Owner
Collective Dream LLC
05.2020 - 08.2023
Vendor Representative
Snyder's-Lance
09.2019 - 10.2020
Waitress and Hostess
Hibachi Teppanyaki
08.2015 - 08.2019
High School Diploma -
Centennial High School
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