Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

McKenzie Rogers

Chesapeake,VA

Summary

Seeking full-time employment in the healthcare field that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position and assist team in achieving company goals.

Overview

7
7
years of professional experience

Work History

Wait Staff Member

Surf Rider Western Branch
07.2017 - Current
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing complaints or issues.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Received numerous positive reviews from customers, contributing to an increase in repeat business for the restaurant.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Wait Staff Member

Cedar Point Country Club
05.2022 - 07.2023
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Demonstrated thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Exceeded monthly sales targets consistently by upselling beverages, appetizers, desserts, and other add-ons effectively.

Education

Bachelor of Science - Health Sciences

James Madison University
Harrisonburg, VA
05.2023

Skills

  • Strong multitasking
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Exceptional customer service
  • Adaptable and Flexible

References

  • Kayleigh Horne (757)-739-5639
  • Ashley Richardson (757)-839-9429
  • Sarah Giacometti (757)-620-3906


Timeline

Wait Staff Member

Cedar Point Country Club
05.2022 - 07.2023

Wait Staff Member

Surf Rider Western Branch
07.2017 - Current

Bachelor of Science - Health Sciences

James Madison University

Similar Profiles

CREATE PROFILE
McKenzie Rogers