McKenzie Star Roland
Walnut,IA
Summary
Dedicated and adaptable professional with experience in food management and personal training, seeking an Aquarium Intern position at Omaha Zoo. Proven ability to manage tasks efficiently, work in dynamic environments, and contribute to team success. Strong communication and organizational skills, with a passion for animal care and education. Eager to leverage previous experience in customer service, team collaboration, and maintaining high standards to support the zoo's mission and enhance the visitor experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Trainer
Self Employed
Walnut, Iowa
02.2025 - Current
- Monitored progress of clients during workouts and provided feedback and encouragement.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Motivated clients to reach their personal best by providing positive reinforcement.
- Created nutritional plans that support overall health goals of clients.
- Assisted clients in setting realistic short-term and long-term goals.
- Encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.
- Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Maintained records of client's performance data such as weight loss, muscle gain.
- Educated clients about the benefits of regular exercise and healthy eating habits.
- Created personal training experiences for clients.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Demonstrated safe and proper exercise techniques to clients.
- Suggested exercise modifications to individual clients to avoid strain and injury.
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
- Coached and encouraged participants during exercises and routines.
- Explained and taught proper use of weights, exercise bands and other fitness equipment.
- Wiped down exercise mats, weights and equipment prior to and after use.
- Treated minor injuries and administered first aid.
Production Worker
Monogram Foods
Harlan, IA
09.2023 - Current
- Assisted in setting up production lines for manufacturing processes.
- Reported any issues to supervisor immediately for resolution.
- Identified defective parts or components and removed them from production line.
- Ensured proper labeling of completed products before shipping out.
- Followed safety protocols while operating machines and equipment.
- Communicated with team members regarding tasks assigned during shift.
- Cleaned up work area at end of shift to maintain safe working environment.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Produced quality products by palletizing, packaging and assembling finished items.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Measured and weighed items to meet quality standards and prevent waste.
Irrigation Technician
A+ Landscaping & Garden Center
Ankeny, IA
02.2021 - 11.2021
- Kept up-to-date with industry standards related to installation techniques or safety protocols.
- Performed regular maintenance and repair on irrigation systems to ensure efficient operation.
- Created detailed plans for new installations that included the layout of sprinkler heads and piping systems.
- Attended conferences or seminars related to advances in the field of irrigation technology.
- Adjusted nozzles on sprinklers for optimal coverage area and spray direction.
- Inspected sprinkler heads, valves, and pipes for proper functioning and identified any problems or needed repairs.
- Assisted landscape designers with selecting the best type of irrigation system for their projects based on budget constraints or soil conditions.
- Maintained accurate records of all irrigation system components, including timers, pumps, backflow preventers, pressure regulators.
- Programmed automatic controllers with specific settings for each zone of an irrigation system.
- Adapted existing designs when changes were required due to environmental factors such as slope grade or tree root growth.
- Replaced worn out parts such as pipes, fittings, valve seals, solenoids.
- Researched products available on the market in order to make informed recommendations when purchasing materials.
- Responded promptly to customer service requests regarding troubleshooting or repair needs.
- Cleaned debris from clogged emitters or filters to improve water flow efficiency.
- Installed new irrigation systems in residential and commercial properties according to local codes and regulations.
- Troubleshot electrical components such as wiring issues or faulty timers by using a multimeter or other testing equipment.
- Checked work of other technicians and tactfully pointed out issues requiring resolution.
- Provided in-depth irrigation system demonstrations so that customers were aware of all features.
- Installed and programmed clocks, timers and rain sensors to maintain proper irrigation levels and reduce water waste. parts.
- Repaired and maintained valves on diverse irrigation system models.
Delivery Driver/Inshop
Jimmy John's
Waukee, IA
03.2019 - 11.2021
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Assisted with inventory management and restocking supplies as needed.
- Greeted customers upon arrival in the dining area.
- Served meals to customers in a friendly and courteous manner.
- Cleaned kitchen areas, equipment and utensils.
- Properly stored all leftover food items after each shift.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Followed established cash handling procedures when collecting payment from customers.
- Prepared beverages such as coffee, tea, soda.
- Processed credit and debit card payments, gift cards, checks, refunds, exchanges, store credits as per company policy.
- Provided accurate change when applicable.
Cafe Worker
Target
West Des Moines, IA
12.2017 - 08.2020
- Restocked shelves with merchandise throughout the day as needed.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Managed cash register operations efficiently and accurately.
- Greeted customers upon arrival and provided assistance with menu selections.
- Monitored inventory levels of essential items such as coffee beans, milk containers, ensuring adequate supply at all times.
- Maintained accurate records of all sales transactions for daily reporting purposes.
- Communicated effectively with kitchen staff regarding order accuracy and delivery times.
- Completed assigned tasks within designated time frames while adhering to quality standards set by management team.
- Assisted in training new employees on proper procedures for taking orders, preparing drinks and foods, cleaning tables.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Adhered to health department regulations regarding safe food handling practices.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Adhered to health and safety regulations when handling food items.
- Conducted periodic inventories of all products stored in the cafe's pantry.
- Cleaned tables in the dining area before and after customer seating.
- Ensured that all food items were prepared according to established recipes and standards.
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
- Rotated stock items and ingredients to maintain freshness.
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Operated industrial dishwasher to wash glassware and utensils.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Collaborated with health inspectors to address any compliance issues promptly.
- Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
- Managed inventory levels, ordering supplies as needed to maintain stock.
- Reviewed daily task list with employees and assigned tasks for completion.
- Maintained safe food handling practices to prevent germ spread.
- Assembled and served meals according to specific guest requirements.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
High School Diploma -
Southeast Polk High School
Pleasant Hill05-2015
Biology And Math Transfer - Marine Biology And Environmental Science
Des Moines Community College
Des MoinesSkills
- Quick learner
- Committed
- Punctual
- Passion for botany and zoology
- Passion for fitness
- Dependable
- Versatile
- Cleanliness
- Recordkeeping
- Multitasking Abilities
Affiliations
- Gardening
- Yoga
- High Interval Training
- Weight Lifting
- Dancing
- Scuba Diving
- Reading
Certification
- Personal Trainer Certification
- Vinyasa/Yin Yoga Certification
- AED/CPR Certification
In Progress Certifications
- Nutrition (June 2025)
- Exercise Effect (June 2025)
- Strength Training (June 2025)
- Corrective Exercise (June 2025)
- Hatha Yoga (July 2025)
- Scuba Diving (April 2025)
Timeline
Personal Trainer
Self Employed
02.2025 - Current
Production Worker
Monogram Foods
09.2023 - Current
Irrigation Technician
A+ Landscaping & Garden Center
02.2021 - 11.2021
Delivery Driver/Inshop
Jimmy John's
03.2019 - 11.2021
Cafe Worker
Target
12.2017 - 08.2020
High School Diploma -
Southeast Polk High School
Biology And Math Transfer - Marine Biology And Environmental Science
Des Moines Community College
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