Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

McKenzie Roller

Centerton,AR

Summary

Dynamic and adaptable professional with proven team leadership at McDonald's, excelling in customer service and decision-making. Recognized for enhancing team performance and maintaining high standards. Skilled in inventory replenishment and committed to reliability, consistently exceeding expectations in fast-paced environments.

Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.

Experienced with multitasking in fast-paced environments. Utilizes adaptability and effective communication to meet diverse job requirements efficiently. Track record of reliability and strong organizational skills, ensuring tasks are completed to high standards.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Temp Worker

1st Employment Staffing
01.2024 - Current
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.

Maintenance Crew Member

Aramark
09.2024 - 02.2025
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Keep times and dates on food in order using FIFO and record food waste on expired product.

Shift Manager

McDonald's
04.2014 - 01.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Education

GED -

Bentonville High School
Bentonville, AR
03-2016

Skills

  • Sales experience
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Materials distribution
  • Inventory replenishment
  • Attention to detail
  • Multitasking
  • Reliability
  • Organizational skills
  • Adaptability and flexibility

Certification

  • ServSafe Food Protection Manager Certification (10/10/2017-10/10/2022)
  • ServSafe Food Protection Manager Certification (6/19/2023-6/19/2028)
  • ServSafe Alcohol Certification (10/5/2022-10/5/2025)


Timeline

Maintenance Crew Member

Aramark
09.2024 - 02.2025

Temp Worker

1st Employment Staffing
01.2024 - Current

Shift Manager

McDonald's
04.2014 - 01.2024

GED -

Bentonville High School

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