MCKENZIE SAYWARD
BOYNE FALLS
Summary
Dynamic Human Resource Manager skilled in staffing optimization and employee development. Proven ability to enhance workplace culture and compliance through effective communication and active listening. An advocate for continuous improvement in HR operations, ensuring operational efficiency and employee satisfaction.
Overview
15
15
years of professional experience
Work History
Human Resource Manager
Summertree Residential Center
03.2023 - Current
- Coordinate performance appraisals and job postings, ensuring timely and effective staffing.
- Reviewed and analyzed performance appraisals, providing actionable insights that led to targeted employee development initiatives.
- Managed employee insurance data and resolved rights issues, ensuring compliance and improving employee satisfaction.
- Coordinated with management to resolve Recipient Rights issues, ensuring compliance and fostering a culture of respect and safety.
- Fostered positive work environment by actively listening to employee concerns, promoting open communication and enhancing morale.
- Cultivated positive workplace culture through staff engagement, resulting in improved employee retention and morale.
- Administer payroll and ACA hours via Accufund, optimizing financial accuracy and efficiency.
Steward/Scribe
Michigan Quarter Horse Association
03.2016 - Current
- Completed certification as a scribe through the Color Breed Council, gaining formal recognition for skills in event documentation.
- I have scribed in classes with judge with over 70 entries, work includes fast and accurate arithmetic.
- Worked office, awards setup, and steward for World shows including the National Snaffle Bit Association with over 7,000 horses on show grounds, the Palomino World Show, and the Pinto World Show.
- Setup all scoring sheets for 6 judges per show, and approved for submission to American Quarter Horse Association, average 30 entries per class, with over 100 scored classes per show bill.
- Maintained detailed records of entries and scores, supporting compliance with American Quarter Horse Association standards.
- Facilitated collaboration among judges and staff, enhancing communication and ensuring smooth event operations.
- Demonstrated a passion for equestrian events, contributing to a positive atmosphere that engaged participants and spectators alike.
Escrow Officer
Attorney's Title Agency
11.2020 - 02.2023
- Close commercial, residential real estate transactions.
- Draft legal documents from warranty deeds, quit claim deeds, and trusts, and mortgages.
- Finalized balancing with lenders to approve closing documents.
- Partnered with lenders and clients to streamline closing processes, fostering effective communication and timely resolutions.
- Reviewed and verified title documents to ensure compliance, preventing delays and securing smooth transaction processes.
- Managed over 30 real estate closings monthly, improving turnaround times and enhancing client satisfaction.
- Partnered with lenders and clients to streamline closing processes, fostering effective communication and timely resolutions.
- Executed legal document preparation, ensuring accuracy and adherence to regulations, significantly reducing error rates.
- Demonstrated strong interpersonal skills while guiding clients through complex transaction processes, enhancing their overall experience.
Closing Support Specialist
Corporate Settlement Solutions
09.2015 - 12.2018
- Input orders in Resware computer system.
- Responded to customer telephone inquiries regarding services.
- Order office supplies, and handle maintenance on three printers.
- Process all Charlevoix and Antrim refinance and purchase files.
- Draft Mortgages, Quit claim deeds, Warranty Deeds, and Power of Attorney documents.
- Setup and draft short form loan refinance policies.
- Respond to inquiries from borrowers, lenders and attorneys to resolve discrepancies.
- Ensure complete and accurate packages are submitted for approval.
- Prepare title company closing documents in timely and professional manner.
- Comprehensive understanding of pay off per diems and tax proration's, interest etc.
- Have complete understanding of lenders documents and recordings.
Barn Manager
Gil Galyean Quarter Horses
02.2013 - 08.2015
- Handled over 40 training horses.
- Groomed and exercised horses to maintain physical fitness for shows.
- Saddled and worked horses for world class shows.
- Packed equipment for shows that were one month in length.
- Cleaned facility and equine equipment to make sure facility was world class.
- Operated a John Deer tractor, and Gator to help with chores at facility.
- Made sure all horses were fed and watered, and had daily turnout.
- Gave medicine to horses that were injured.
- Worked Monday-Saturday 6am-6pm, had night chores, and turned horses out Sunday.
- Fostered a nurturing environment for over 40 training horses, ensuring their well-being through attentive care and daily interaction.
- Streamlined feeding and turnout schedules, resulting in improved horse health and readiness for shows.
- Orchestrated equipment management for month-long shows, ensuring seamless logistics and minimizing downtime.
- Maintained high standards of cleanliness in facilities and equipment, contributing to a world-class environment for horses.
On-Site Coordinator
Northern Staffing
Petoskey
02.2011 - 02.2013
- Staffed and facilitated over 200 employees at LexaMar.
- Assisted in resolving work place issues, reporting concerns, documentation, follow up, and fostered the use of "open door" processes for resolution with employees/management.
- Was responsible for counseling and employee disciplinary actions.
- Ensured accurate counseling records are maintained on each employee monitoring progressive discipline to ensure consistency.
- Staffed premium floor operators that were awarded 2% raise for efficiency capabilities.
- Conducted new hire orientations going over worker's comp, safety, payroll, job expectations, attendance rules, and LexaMar procedures.
- Performed employee terminations and exit counseling.
- Submitted payroll, verify punches, and generate reports with e-time software.
- Staffed LexaMar's 4 manufacturing depts. Paint, molding, assembly, and URSA.
- Fostered relationships with each depts. manager and supervisors on three shifts.
- Submitted excel spreadsheet to LexaMar HR with weekly headcount.
- Generated employee turnover report for each dept. monthly.
- Staffed 62% of LexaMars' floor operators.
- Used multiple computer programs for proper document filing.
- Streamlined staffing processes to enhance operational efficiency, achieving noticeable gains in employee retention and overall productivity.
- Implemented comprehensive new hire orientations, leading to substantial improvements in onboarding satisfaction and compliance with safety protocols.
- Fostered open communication channels between management and staff, encouraging a collaborative environment that resolved workplace issues effectively.
- Coordinated with department managers to optimize staffing levels across four manufacturing departments, resulting in improved workflow and reduced overtime.
- Maintained meticulous records of employee disciplinary actions, ensuring adherence to company policies and fostering a culture of accountability.
Education
BACHELOR OF ARTS - HUMAN RESOURCES MANAGEMENT
Michigan State University
East Lansing, MISkills
- Staffing
- Hiring
- Team Leadership
- Communication
- Organization
- Efficiency
- Payroll
- Document Drafting
- Scheduling
- Customer Service
- Employee Engagement
- Training Development
- Conflict Resolution
- Recruitment and hiring
- Benefits programs
- Background checks
- Labor law compliance
References
- Tamora Skelley, Member of Little Traverse Bay Bands of Odawa Indians, Yingyang1234@comcast.net
- Amber Foster, Summertree Residential Centers, (231) 350-6714
- Dianna Kaiser, Summertree Residential Centers, (231) 620-0820
Timeline
Human Resource Manager
Summertree Residential Center
03.2023 - Current
Escrow Officer
Attorney's Title Agency
11.2020 - 02.2023
Steward/Scribe
Michigan Quarter Horse Association
03.2016 - Current
Closing Support Specialist
Corporate Settlement Solutions
09.2015 - 12.2018
Barn Manager
Gil Galyean Quarter Horses
02.2013 - 08.2015
On-Site Coordinator
Northern Staffing
02.2011 - 02.2013
BACHELOR OF ARTS - HUMAN RESOURCES MANAGEMENT
Michigan State University