McKenzie Sheffield
Colorado Springs,CO
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing.
Overview
5
5
years of professional experience
Work History
Barista
Ziggi's Coffee
08.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Preschool Teacher
Small Wonders Preschool & Child Care Center
12.2022 - 08.2023
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Taught children foundational skills in colors, shapes and letters.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Implemented hands-on, play-based strategies for experiential learning.
- Developed professional relationships with parents, teachers, directors and therapists.
- Incorporated music, art and theater into lesson planning.
Barista Trainer
Starbucks
06.2021 - 11.2022
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Taught team members how to make latest drinks and correctly perform new procedures.
- Greeted guests with pleasant smile and superior customer service.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Provided individualized instruction to match personal strengths, background and learning style of each employee.
Beauty Consultant
Target
07.2019 - 06.2021
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Trained staff on strategies for regularly surpassing sales goals.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Completed pickup and shopping orders.
Education
Homeschool
Carnegie, OK06.2017
Skills
- Supply and Inventory Maintenance
- Food and Beverage Service
- Multitasking and Time Management
- Cleaning and Sanitizing
- Teamwork and Professionalism
- Communication
- Employee Training
- Online Order Processing
Timeline
Barista
Ziggi's Coffee
08.2023 - Current
Preschool Teacher
Small Wonders Preschool & Child Care Center
12.2022 - 08.2023
Barista Trainer
Starbucks
06.2021 - 11.2022
Beauty Consultant
Target
07.2019 - 06.2021
Homeschool
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