McKenzie Sheppard
Orange,TX
Summary
Motivated and compassionate Licensed Vocational Nurse with a strong dedication to providing exceptional patient care. Demonstrated ability to effectively communicate and collaborate with healthcare teams to ensure optimal outcomes. Skilled in administering medications, monitoring vital signs, and delivering personalized patient education. Committed to maintaining a safe and comfortable environment for patients while upholding the highest standards of professionalism and ethical conduct.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinic Licensed Vocational Nurse
Diagnostic Group Lung Center
07.2023 - Current
- Collaborated effectively with other healthcare professionals such as pharmacists or social workers for comprehensive patient support services.
- Increased staff efficiency through effective delegation of tasks and proper utilization of resources.
- Contributed to continuous quality improvement efforts by actively participating in clinic-wide initiatives and trainings.
- Expedited triage process by accurately assessing patients'' needs upon arrival and prioritizing appropriately.
- Administered immunizations as needed for disease prevention in accordance with established guidelines.
- Improved patient outcomes with thorough assessments, identifying changes in condition and promptly notifying appropriate personnel.
- Collaborated with multidisciplinary healthcare team to develop individualized care plans, ensuring optimal patient outcomes.
- Maintained regulatory compliance through consistent adherence to state licensure requirements and professional standards of practice.
- Streamlined clinic operations by maintaining accurate patient records and scheduling appointments efficiently.
- Implemented infection control protocols, reducing the spread of communicable diseases within the clinic setting.
- Reduced medication errors with meticulous attention to detail in transcription processes from physician orders to pharmacy dispensing.
- Served as an advocate for patients'' rights, ensuring that their needs and preferences were respected throughout the treatment process.
- Assisted physicians during examinations, procedures, and treatments, ensuring optimal patient outcomes.
- Promoted a safe and comfortable environment for patients and their families during clinic visits, providing compassionate care at all times.
- Acted as a trusted liaison between patients, families, and healthcare providers for clear communication of medical information.
- Enhanced patient care by accurately administering medications and monitoring vital signs.
- Provided exceptional patient education, promoting adherence to prescribed treatment plans and prevention measures.
- Facilitated efficient discharge planning processes by coordinating follow-up appointments, referrals, prescriptions, and educational materials for patients transitioning out of clinical care settings.
- Educated patients, families and caregivers about conditions and treatments.
- Built meaningful relationships with patients and families for optimal care.
- Observed and assessed patients to identify concerning symptoms.
- Improved patient well-being by offering advice on preventive health measures.
- Partnered with support technicians, nursing staff and social workers to coordinate services.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Delivered emotional support to patients and families during challenging times.
- Responded to patient requests with appropriate clinical and personal assistance.
- Provided patient education on health care issues and prescribed medications.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Evaluated patient histories, complaints, and current symptoms.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Took samples to complete diagnostic and routine assessment tests.
- Coordinated patient transfers to other facilities.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Developed and implemented individualized patient care plans.
LVN acute medsurg
CHRISTUS Health
03.2023 - 06.2023
- Provided patient care based on specific needs, ensuring comfort and safety.
- Monitored vital signs to assist in patient health management.
- Improved patient outcomes by administering medications as prescribed.
- Coordinated with healthcare team for comprehensive patient care.
- Enhanced patient satisfaction by effectively communicating health information.
- Maintained accurate patient records for efficient healthcare delivery.
- Supported daily living activities to improve patient quality of life.
- Educated patients and families on health management strategies.
- Enhanced patient safety, following strict protocols in care.
EKG Technician
CHRISTUS Health
01.2023 - 03.2023
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
Employee
Bubble boss bath company
10.2021 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Physical Therapy Technician
Triangle Therapeutics
07.2021 - 09.2021
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
- Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
- Contributed to a positive work environment by collaborating with colleagues, sharing knowledge and expertise, and fostering a sense of camaraderie among the staff.
- Monitored patient safety during treatments by diligently observing their movements and adjusting equipment settings accordingly.
Hostess/ servers assistant
Messina Hof Winery & Resort
10.2018 - 05.2019
- Greeted and sat guests, assisted servers with running food to tables, and cleaning duties
- Welcomed guests to ensure a pleasant dining experience.
- Coordinated seating arrangements to maximize table turnover.
- Assisted servers by relaying special requests and dietary restrictions.
- Managed reservation system, ensuring efficient flow of guests.
- Resolved customer inquiries promptly, contributing to positive dining experiences.
- Provided menus to guests upon arrival, assisting with initial questions.
- Enhanced customer satisfaction by addressing complaints with empathy.
- Monitored dining area to maintain cleanliness and order.
- Communicated with kitchen staff to ensure timely delivery of dishes.
- Organized waiting list to manage guest expectations during busy periods.
- Improved efficiency by coordinating with team members during peak hours.
- Greeted guests warmly, creating a welcoming atmosphere.
- Guided guests to tables promptly, ensuring minimal wait times.
- Supported team by clearing tables and resetting for next guests.
- Facilitated customer retention with attentive and friendly service.
- Managed large group reservations to accommodate seating requests.
- Improved guest interactions by offering knowledgeable menu insights.
Sales Associate
Hibbett Sports
04.2018 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate Of Arts - General Studies
Lamar State College Orange
Orange, TX06.2024
LVN program - Nursing
Lamar State College-Orange
Orange, TX12.2022
None - Agribusiness
McNeese State University
Lake Charles, LA06.2021
High school diploma -
Little Cypress Mauriceville High School
Orange, TX06.2018
Skills
- Customer Service
- Expert communication skills
- Professional patient communication
- Clinical Nursing Proficiency
- Comprehensive Vital Evaluation
- Skilled in Injection Techniques
- Quality Patient Assistance
- Pharmaceutical Administration
- Healthcare EMR Proficiency
Certification
Basic Life Support (BLS), AHA, 01/01/22, 01/01/24
Personal Information
Authorized To Work: US for any employer
Timeline
Clinic Licensed Vocational Nurse
Diagnostic Group Lung Center
07.2023 - Current
LVN acute medsurg
CHRISTUS Health
03.2023 - 06.2023
EKG Technician
CHRISTUS Health
01.2023 - 03.2023
Employee
Bubble boss bath company
10.2021 - 07.2022
Physical Therapy Technician
Triangle Therapeutics
07.2021 - 09.2021
Hostess/ servers assistant
Messina Hof Winery & Resort
10.2018 - 05.2019
Sales Associate
Hibbett Sports
04.2018 - 07.2018
LVN program - Nursing
Lamar State College-Orange
High school diploma -
Little Cypress Mauriceville High School
Associate Of Arts - General Studies
Lamar State College Orange
None - Agribusiness
McNeese State University