MCKENZIE SMALL

Work History

Caretaker J

NYCHA

08.2021 - 05.2022

Kept building spaces premises clean inside and outside.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors.
Reported damages and hazardous conditions to management for further action.
Reported vandalism or other damage to property to supervisor.
Performed timely snow removal and ice management during winter months.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Responded immediately to calls from personnel to clean up spills and wet floors.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Cleaned walls and ceilings with special reach tools following regular schedule.

Trackworker

MTA NYCTA

08.2007 - 12.2014

Contributed to the smooth operation of train services by promptly addressing any issues that arose during track inspections or maintenance activities.
Contributed to successful project completion by assisting with the installation of new tracks or replacement of worn-out sections.
Collaborated with team members to complete track projects on time and within budget.
Improved track safety by conducting regular inspections and identifying potential hazards.
Performed preventative maintenance on tracks, minimizing the need for costly repairs down the line.
Increased operational efficiency by effectively utilizing various tools and machinery for track work tasks.
Collaborated with other departments, such as engineering or signal teams, to ensure comprehensive and efficient track work processes from start to finish.
Maintained a safe working environment by adhering to safety regulations and wearing appropriate protective gear while working on tracks.
Assisted in reducing overall project costs through effective resource allocation and waste minimization during track work processes.
Reduced downtime during emergencies by swiftly responding to incidents and performing necessary repairs.
Enhanced track performance through timely maintenance and repair of rails, ties, and other components.
Cleaned around tracks and completed important repairs to achieve maintenance targets.
Repaired damaged track parts and welded new components to existing parts.

Direct Care Worker

SCO- Family of Services

09.1999 - 07.2007

Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
Monitored and assisted residents through individual service plans.
Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
Administered medication as directed by physician.
Scheduled and accompanied clients to medical appointments.
Remained alert to problems or health issues of clients and competently responded.
Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
Helped clients manage money, pay bills, and shop for groceries or personal items.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Determined specific needs and provided most appropriate level of services for patient well-being.
Educated patients on self-care practices with the goal of increasing independence levels where appropriate.
Kept clients engaged in social networks and communities for personal health and growth.
Documented vitals, behaviors, and medications in client medical records.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Provided transportation services for patients'' appointments with healthcare providers or community-based events as needed.
Transported individuals to events and activities, medical appointments, and shopping trips.
Monitored vital signs regularly to track patient health status, promptly reporting any changes or concerns to healthcare professionals.
Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Maintained clean, safe, and well-organized patient environment.
Assisted disabled clients to support independence and well-being.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Monitored progress and documented patient health status changes to keep care team updated.
Transported clients to medical and dental appointments to provide support.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Supervised daily activities and provided assistance to staff.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Recorded status and duties completed in logbooks for management.
Provided compassionate and patient-focused care to cultivate well-being.

Airmen

US Navy

03.1998 - 01.1999

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Aircraft launch & recovery technician
Berthing area maintenance staff
Mess Hall duties including cleaning area where sailors eat.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
Developed and maintained courteous and effective working relationships.

Stock Keeper

K-mart

11.1996 - 03.1998

Optimized storage space utilization by rearranging merchandise according to size, weight, or frequency of use guidelines.
Maintained accurate records of incoming shipments, ensuring seamless integration into the existing inventory system.
Improved stock accuracy by conducting regular inventory counts and updating records accordingly.
Collaborated with team members to optimize warehouse layout, leading to better organization and easier access to products.
Reduced order processing time by efficiently organizing stock and maintaining a clean, easily navigable warehouse space.
Minimized stock discrepancies by diligently investigating variances and implementing corrective actions as needed.
Enhanced workplace safety through meticulous adherence to company policies and OSHA regulations during daily tasks.
Prevented loss due to spoilage or damage through careful monitoring of perishable items'' conditions and expiration dates.
Facilitated smooth communication between departments by providing prompt updates on stock availability or potential issues affecting product delivery timelines.
Performed inventory control, such as counting, and stocking merchandise.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Maintained effective team member communication.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Monitored inventory levels in stockrooms and alerted management to any discrepancies.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.

Summary

Overview

Work History

Caretaker J

Trackworker

Direct Care Worker

Airmen

Stock Keeper

Education

High School Diploma -

Skills

Timeline

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