Mckenzie Sparks

• Provided exceptional customer service in a fast-paced dining environment, ensuring guest satisfaction.
• Adapted quickly to changing priorities during peak hours, ensuring consistent service quality.
• Assisted with menu knowledge and recommendations, enhancing the dining experience for patrons.
• Processed transactions accurately using point-of-sale systems, maintaining efficient service flow.
• Collaborated with kitchen staff to coordinate timely food preparation and delivery.
• Monitored tables for guest needs and promptly addressed requests to improve satisfaction levels.

• Monitored vital signs, reporting changes to nursing staff for timely interventions.
• Supported residents with mobility and transfers using proper techniques and equipment.
• Assisted in daily living activities for residents, promoting independence and dignity.
• Maintained cleanliness and safety of resident areas, ensuring a hygienic environment.

• Trained new team members on service standards and operational procedures to enhance team performance.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.

Completed a comprehensive nursing program containing class room education, simulation experiences and hands-on clinical experiences practicing patient assessment, medication administration, care planning and clinical decision-making.

Completed a broad-based academic program emphasizing communication, critical thinking, and foundational coursework while developing strong organizational and problem-solving skills.