McKenzie Steeves
Bozeman
Summary
Compassionate and detail-oriented Clinical Coordinator with experience supporting pediatric therapy services. Strong background in customer service, organization, and communication. Passionate about helping children and families.
Overview
5
5
years of professional experience
Work History
Clinical Coordinator
Peach Tree Pediatric Therapy Company
08.2025 - Current
- Support families and maintain communication
- Assist therapists and manage administrative tasks
- Coordinated therapy schedules for pediatric clients and clinical staff.
- Managed patient intake and maintained accurate medical records.
- Hiring and interviewing employees
- Creating and managing systems
- Managed daily office operations and ensured smooth workflow.
- Trained new employees on office procedures and software usage.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
RBT
Peach Tree Pediatric Therapy
Bozeman
03.2025 - Current
- Implemented individualized treatment plans for children with developmental disabilities.
- Collaborated with therapists to enhance therapy sessions and provide consistent support.
- Monitored behavior and applied interventions to promote positive outcomes.
All Purpose Clerk
Safeway
01.2021 - 01.2025
- Delivered customer service in fast-paced environment
- Managed transactions and store organization
- Maintained teamwork and reliability
Education
Diploma -
Bozeman High School
Bozeman, MontanaCompleted coursework -
Montana State University
Skills
- Communication
- Organization
- Scheduling
- Customer Service
- Teamwork
- Patient intake
- Medical record management
- Therapy scheduling
- Administrative support
- Regulatory compliance
- Employee training
- Office operations
- Problem solving
- Time management
- Conflict resolution
- Unit leadership
- Metrics tracking
- Unit supervision
- Clinical staff support
- Patient confidentiality
- HIPAA compliant
Timeline
Clinical Coordinator
Peach Tree Pediatric Therapy Company
08.2025 - Current
RBT
Peach Tree Pediatric Therapy
03.2025 - Current
All Purpose Clerk
Safeway
01.2021 - 01.2025
Diploma -
Bozeman High School
Completed coursework -
Montana State University