McKenzie Telaroli

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Monitored patient progress and reported changes to physical therapist.

• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Stocked patients rooms with the appropriate supplies.
• In the morning, I assisted the oncoming staff with morning get-ups.

Started as Dietary Aide

• Served meals to residents in accordance with established schedules and dietary procedures.
• Kept all kitchen areas clean, tidy and free of hazards.
• Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
• Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Switched to Full-time Receptionist after a few months until leave.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Maintained confidentiality of information regarding clients and company.
• Assisted with onboarding new clients and securing paperwork completion.
• Collaborated with management to improve internal processes and procedures for better workflow optimization.

Began caregiving part time while full-time receptionist from March of 2022 until leave.

• Observed and monitored resident's activities.
• Offered caring companionship and emotional support.
• Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.