McKenzie Thomas
Charlotte,NC
Summary
Results-driven retail sales professional with a strong background in customer service and extensive product knowledge. Proven track record of consistently achieving sales targets through exceptional communication and a deep understanding of customer needs. Recognized for problem-solving skills that enhance shopping experiences, foster customer loyalty, and drive repeat business. Successfully improved store layout to optimize product visibility and accessibility, leading to increased customer satisfaction.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
Allstar Motivation
Charlotte, NC
08.2024 - 12.2024
- Participated in team meetings to discuss strategies and share feedback from the field.
- Delivered public demonstrations for crowds at stores, trade shows and conferences.
- Increased sales and brand awareness through face-to-face marketing.
- Provided exceptional customer service to enhance brand reputation.
- Restocked shelves at retail locations with products to match planned demonstrations.
- Engaged customers through social media platforms to create a sense of community around the brand.
- Put together eye-catching displays to attract potential customers and encourage questions.
- Engaged with potential customers, providing product information and answering queries.
- Trained new brand ambassadors, sharing best practices and brand values.
Sales Consultant
Highwater Group
Charlotte, NC
01.2024 - 08.2024
- Drove sales of company products and services by meeting with customers using astrategic and organized approach.
- Developed and maintained relationships with clients to increase sales revenue.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Provided detailed product information to customers, including features, prices, and availability.
- Posed as models for advertising, artistic creation,n and display of goods.
- Addressed customer questions and concerns regarding products and services.
Sales Associate
Footaction USA
Fayetteville, NC
08.2020 - 07.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Used technology resources to assist customers in locating and selecting items.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
Fayetteville State University
Fayetteville, NCSkills
- Promotional support
- Upselling
- Retail loss prevention
- Merchandising
- Guest Relations
- Outgoing personality
- Dispute mediation
- Shipment processing
- Calm demeanor
- Excellent people skills
Timeline
Brand Ambassador
Allstar Motivation
08.2024 - 12.2024
Sales Consultant
Highwater Group
01.2024 - 08.2024
Sales Associate
Footaction USA
08.2020 - 07.2021
High School Diploma -
Fayetteville State University
Similar Profiles
Meghna DaveMeghna Dave
Travel Operations Assistant at Cascadia MotivationTravel Operations Assistant at Cascadia Motivation
TAKASHI YATSUTAKASHI YATSU
CareerNavigator at Link&MotivationCareerNavigator at Link&Motivation
Jayden PooniJayden Pooni
Mental Health Worker at Motivation Power & Achievement SocietyMental Health Worker at Motivation Power & Achievement Society