Mckenzie Warner
Oceanside,CA
Summary
Developed strong customer service and problem-solving skills in different dynamic and fast-paced environments. Excellent at managing customer interactions and ensuring positive experiences. Looking to transition into new field where these skills can drive impactful results and foster strong team collaboration.
Overview
3
3
years of professional experience
Work History
Retail Host
Legoland California Resort
Carlsbad, CA
05.2025 - Current
- Greeted and engaged guests to enhance overall visitor experience.
- Assisted with event coordination, ensuring smooth operations during peak attendance.
- Provided information on park attractions and amenities to optimize guest enjoyment.
- Maintained cleanliness and organization of assigned areas to uphold resort standards.
- Completed transactions at the register, including purchases, exchanges, and returns
- Streamlined checkout processes by efficiently bagging items, expediting wait times for customers during peak hours.
Office Assistant
Warner's Truck Rental
Oceanside, CA
04.2023 - 04.2025
- Supported daily operations by organizing files and documentation, improving accessibility for team members.
- Kept the area clean via sweeping, vacuuming, taking out the trash, dusting, and etc.
- First job at a family business, learned the value of money
Concessions Worker - Seasonal
Wave Waterpark
Vista, CA
04.2024 - 09.2024
- Operated concession stands, ensuring timely service and adherence to health regulations.
- Managed inventory levels, restocking supplies as needed to maintain efficient operations.
- Assisted customers with food selection and provided exceptional service during peak hours.
- Maintained cleanliness of work areas, adhering to sanitation standards throughout shifts.
- Processed cash and credit transactions accurately, ensuring smooth financial operations.
- Collaborated with team members to improve workflow efficiency during high-traffic periods.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
Education
Bachelor of Science in Nursing - Nursing
California State University, San Marcos
San Marcos, California, CA06-2029
High School Diploma -
Vista High
Vista, CA06-2025
Skills
- Goal oriented
- Cleanliness
- Customer engagement
- Stock replenishment
- Cashier experience
Timeline
Retail Host
Legoland California Resort
05.2025 - Current
Concessions Worker - Seasonal
Wave Waterpark
04.2024 - 09.2024
Office Assistant
Warner's Truck Rental
04.2023 - 04.2025
Bachelor of Science in Nursing - Nursing
California State University, San Marcos
High School Diploma -
Vista High