Conducted patient intake interviews, recording and documenting relevant information.
Managed high call volumes to schedule appointments, verify insurance coverage, and address patient inquiries professionally.
Managed admissions processes for incoming patients, promptly collecting and processing necessary documents.
Maintained a high level of customer service with patients, families, and visitors by consistently displaying empathy, professionalism, and excellence in communication skills.
Ensured compliance with hospital regulations and accreditation standards through thorough knowledge of admission requirements and guidelines.
Prepared and processed patient referrals and transfer requests.
Manager of Logistics
The Kitchen Store & More
10.2018 - 04.2023
Directed shipping and receiving of wide range of products daily.
Streamlined logistics processes by implementing efficient inventory management systems.
Created and enforced detailed organization processes to increase quality and service standards.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Trained and developed logistics personnel to achieve high-performing teams.
Lead Infant Teacher
Kidz University
01.2017 - 09.2018
Promoted development of social, emotional, and communication skills in infants.
Enhanced infant development by implementing age-appropriate activities and lessons.
Enhanced overall classroom management efficiency by streamlining processes such as attendance tracking, diaper changes, snack distribution, and activity setup.
Managed inventory of classroom supplies, ensuring all necessary materials were readily available for planned activities and lessons.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Childcare Worker
Vilonia School District
05.2016 - 08.2017
Maintained a safe and clean environment for the children by adhering to health and safety protocols.
Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Improved emotional well-being of children through providing consistent support and empathy in various situations.
Student Worker
University Of Central Arkansas Child Study Center
08.2016 - 05.2017
Supervised free play and other activities to keep children safe.
Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
Assisted with meal preparation and feeding to meet children's dietary needs.
Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
Provided extra support for children with special needs by adapting activities or offering one-on-one assistance when necessary.
Education
Bachelor of Science - Psychology
University of Central Arkansas
Conway, AR
12.2019
Skills
Strong Organization
Computer Literacy
Insurance Verification
Adaptable and Flexible
Relationship Building
Patient Registration
Patient confidentiality
Planning and coordination
Timeline
Admissions Coordinator
Conway Behavioral Health Hospital
04.2023 - Current
Manager of Logistics
The Kitchen Store & More
10.2018 - 04.2023
Lead Infant Teacher
Kidz University
01.2017 - 09.2018
Student Worker
University Of Central Arkansas Child Study Center
08.2016 - 05.2017
Childcare Worker
Vilonia School District
05.2016 - 08.2017
Bachelor of Science - Psychology
University of Central Arkansas
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